First, they have more extensive knowledge thanks to valuable time working out in the field. Our staff knows what’s going on in the industry and understands what kind of troubles afflict the world of IT lately. This includes knowledge of the latest virus threats and how to combat them.
This stream of knowledge also includes being aware of the latest technology available to prevent any dangers. Other technicians who work for only one company aren’t always aware of what’s happening in other companies and how they successfully prevent issues from ever occurring.
Without this knowledge, you take a severe risk with your Long Island business. And when you experience downtime for the first time, you realize how much of a financial downfall it brings.
Prevention of Downtime
Just saying the word “downtime” makes most businesses bristle nowadays, no thanks to so many horror stories of downtime shutting businesses down permanently. Many of those stories come from Hurricane Sandy when it hit New York a couple of years ago. Plus, it was the same for the Polar Vortex last year. Businesses not prepared for those likely experienced so much downtime due to power failures, or perhaps severe IT issues, they never recovered.
Just imagine your company working on a critical project and you end up having a major IT issue right before a major deadline. The same could happen while you’re getting an influx of visitors due to publicity. Yes, the old problem of crashing servers is a big problem when taking advantage of new customers.
With our IT support behind the scenes, we’re there by phone, email, or in person for whatever tech problem you have. Our commitment to prevention methods reduces the chances of things happening in the first place, though we’ll be there to get any issue fixed in an efficient amount of time. We guarantee that downtime won’t become a nasty word when you use our support services.
Contact us here at AE Technology Group so we can become your new, reliable IT consultants. Also consider our overall managed services where we work behind the scenes without bothering you to keep everything running efficiently.
