Implementing the Best Technology Solutions for Your Business

Businessman touching tablet and laptop. Management global structure networking and data exchanges customer connection on workplace. Business technology and digital marketing network concept.

Technology is one of those parts of your operational infrastructure that plays a massive role, even if you don’t realize it. For quite some time, you’ve been using all of the standard fares for business technology, such as computers, server units, and networking components. All technology solutions for your business must eventually be replaced, so your company must have an established approach to make this happen in the most seamless and least stressful way possible.

It all starts by having a solid IT implementation strategy. Let’s take a look at some ideas you should consider when looking at your business technology strategy.

Identifying Your Technology Pain Points

When considering technology, you must think with intention. If you don’t, you might implement a “solution” that is entirely unnecessary and, thus, makes your network more complex or complicated than it needs to be. It is best to keep things simple when possible, as the more technology you implement for your business, the more opportunities there are for things to go wrong. To make sure you implement technology with intention, you must consider what problems the technology will solve.

Ask yourself, “What challenges does my business face today?” Your answer will determine which problems you want to solve.

Creating a Technology Plan and Moving Forward

Next, you want to consider how you proceed and what solution to implement. There are many choices to make, so you shouldn’t leave anything off the table. Consider multiple solutions to the problem and think about which one is appropriate for your specific needs.

Ask yourself, “How does my chosen option solve the specified problem?” If you can answer this question, then you know that you should seriously entertain implementing that option.

Implementing the Right Technology Solutions for Your Business

Now that you have determined which solution is the best forward, you can start the implementation process. This process might include a needs analysis or a cost breakdown, so whoever is in charge of the implementation process should have access to all of this information. Furthermore, you will also want to have a complete understanding of how much the solution will cost your business to implement and the expected timeline for that implementation.

Ask yourself, “Do I have the means to implement this technology?” If the answer is yes, then you can move forward with confidence.

Get Started Today!

AE Technology Group understands the frustrations of implementing new technology solutions for your business, so we make it our goal to provide accessible technology management and implementation services to all businesses, big or small. To learn more about how we can help your business get any technology solution off the ground, reach out to us at (516) 536-5006.

Make Sure Your Mobile Device Management Platform Has These Features

Businessman hand using laptop and mobile phone on wooden desk

Your mobile device management strategy is going to bleed into every other part of your business, especially in the realms of security and productivity. It is of critical importance that you ensure that your mobile device management platform is working toward your company’s operational goals, but it can be challenging at times to look at this type of technology with its many complications. Let’s dive into what makes for a solid MDM platform.

Now, we know that there are a ton of great features with mobile device management platforms, but there are some that you absolutely should never leave home without, so to speak. Here are just a few of them.

The Ability to Lock and Remotely Wipe Data

While you certainly hope that you never need to wipe your data, this feature is still necessary. If employees lose devices or if someone else steals them, you need to have a plan in place to respond to them. This includes wiping the data from these devices. This ensures that your data privacy remains intact.

Whitelisting and Blacklisting Apps

If your business has employees using mobile devices for company purposes, you should make sure that they are not downloading whatever applications they want. With a company policy in place that governs the use of applications on your mobile devices, you can control the flow of data to external applications and help to minimize data leakage. Plus, if an employee has a list of acceptable applications, they will be less likely to look for their own solutions to specific problems.

Device Tracking and Inventory

Your mobile device management platform should give you the ability to track devices and to know who is using which devices and for what purpose. With the right solution, you can collect information on how the devices are used. It can also provide you with paths to connect with employees should you discover anything about the device that presents a security problem. At the end of the day, you’re not out to breathe down your employees’ necks about how they use their devices; you just want to make sure that the device is being used for the right purposes.

Enforcement of Security Features

Mobile devices, due to their nature, should be protected in as many ways as possible, but don’t stop short at the password. You should also implement features like multi-factor authentication, including biometrics, and powerful encryption tools that can keep data located on such devices locked up tight and safe from prying eyes.

If your business wants to fully leverage the potential of its mobile device management platform, AE Technology Group can help. To learn more, reach out to us at (516) 536-5006.

How Get the Most Out of Your POS System

hand working point of sale system at a store

Many small businesses that provide goods or services have a Point of Sale, or POS, as the primary workstation. As such, many of the business’ core processes run through it. These systems have a plethora of great features that are built right into them, and if you fail to take advantage of them, you could be wasting valuable time and resources.

The truth is that a POS system is not just a cash register; it is a central hub for the management of your business. Some of their more advanced options can fly under the average user’s radar, so let’s make sure you don’t miss out on taking advantage of them!

Choose the Right Terminal Structure

POS systems require terminals to work, and there are several different ways that these terminals can appear. You should choose the right one to fit your organization’s needs. Here are four ways you can implement a POS system:

In-store

Traditional on-premise POS systems are your typical systems. Basically, the business hosts the server at the location, and the POS system runs on local hardware. In-store POS systems are great for small businesses that don’t require anything too technical in the backend computing system. This type of POS system is common in retail and hospitality, and they have some higher costs in terms of hardware maintenance and management, but they are overall quite easy to use and secure.

Cloud-hosted

If you host your POS system in the cloud, you can reap the benefits of saving on capital costs. You also don’t have to worry about maintaining hardware, as the provider will likely be the one handling that responsibility. Cloud-hosted POS systems are generally quite affordable and reliable, as long as your Internet connection is stable. With most cloud systems, however, security can often be a sticking point, and you are out of luck if the Internet goes down for any number of reasons.

Mobile

Mobile POS systems use some type of external hardware connected to a tablet or smartphone. These can save businesses plenty of money, but there are downsides when it comes to maintaining the technology, as tablets and smartphones are prone to damage every so often compared to a register that just sits on the counter all day.

Kiosks

Self-service kiosks have really taken off in popularity as of late, as they reduce the need for customer interaction, saving time and money by freeing employees to perform other tasks. This has the downside of alienating customers who are not particularly tech-savvy, though, and customers might complain when they inevitably experience problems with the system.

Before you can choose the correct POS system for your business, you must first understand what the consumer needs. From a retail perspective, something with a barcode scanner integrated into it would be ideal, as well as a reliable printer. A restaurant, on the other hand, might need a scheduling program that can handle reservations. The same can be said for a hotel or salon, which might need booking systems. Therefore, we urge you to carefully consider what the best fit for your business’ customers is.

Understand POS features

While there might be many different POS systems to choose from, there are even more decisions to be made in terms of specific hardware and software. Other features you should consider include:

  • Inventory control
  • Payment processing
  • Return pricing
  • Labor management
  • Integrated Enterprise Resource Planning (ERP) capabilities including supply chain management
  • Reports and analysis

These features are some of the most common ones that provide high-efficiency gain for businesses when used with a POS system. With integrated ERP capabilities, companies can more effectively control the supply chain right from the POS system, taking inventory management to the next level. Out of all of the above, we think this has the possibility to make the biggest difference for businesses.

Let’s use a restaurant owner as an example. With a label maker, you can easily manage inventory by adding barcodes to products on your shelves. This helps staff know when it is time to order more products, and it is only possible in any easy capacity thanks to a POS system utilizing the above system.

POS systems can even handle the time management aspect of your business, including scheduling, reservations, employee time cards, and other needs. Thanks to cloud-hosted solutions, scheduling, and other employee information can easily be shared online so that businesses can ensure they are always staffed accordingly.

If you correctly utilize all of the features of your POS system, you might be surprised by how much control this gives you over aspects of your business that you might not have foreseen. You can even customize reports and analyze operational information, giving you the knowledge it needs to make informed decisions.

AE Technology Group can help your business implement the correct POS system for its needs. To learn more, reach out to us at (516) 536-5006.