Why You Need A Specialized Technical Support: Getting the Most Value from a Managed Help Desk

Technical Support

In this digital age, you’ll be hard-pressed to find any business that does not rely heavily or entirely on information technology. Whether for advertising, communication, or their actual core businesses, all business owners make a significant investment in installations and development of appropriate technology for their line of work. While there are many tech-savvy people in the workforce nowadays, there is still a need for technical support specialists to handle

How to Fire Your IT Guy and Not Be Afraid They Will Destroy or Compromise Valuable Data

Fire Your IT Guy

A member of your IT team–or, worse, your single IT guy–isn’t performing the way you want them to perform in their daily job duties. Firing that employee, however, is a little frightening. What happens if they destroy valuable data or mess up important systems before they go? Firing your IT guy the right way can help protect your data and help you feel safer.  Create a Plan Many small businesses–and

Proof That You Need to be Monitoring Your Solutions Seriously

Microsoft Scam

Many companies tend to put their monitoring solutions on the back burner, at least, that is until a great example comes along that reminds businesses why they should even care about monitoring solutions in the first place. This time, the reminder was 24 spammers who where were scamming off American citizens by posing as Microsoft support staff representatives. Fortunately, through working with Microsoft’s International digital Crime Unit, a cell of

Should You Consider Outsourcing IT Services?

IT services

The cost of developing and maintaining an IT department may cause some business owners to undermine the necessity of making such an investment. You need to understand that IT is part of the vital support services of your firm and accessing the same is not an option. It is a relief for most business owners when they discover that maintaining an in-house IT department is not mandatory thanks to the

In Need of Managed Services for Your Doctor’s Office?

Managed Services

No business person is immune from it. Every professional has that moment when their printers are down, or their server is running slow, or their computer screen is frozen. What can you do about it if you are a busy doctor with a full patient load? You can’t let you technology slow you down. That is why you should consider managed services for doctor’s offices. AE Technology Group is a tech