Looking for IT Solutions for Your Business?

looking for it solutions for your business

it solutions for businesses

If you are looking for IT solutions for businesses, whether you are unhappy with your current IT support or you are a new business, AE Technology Group in Long Island and New York is here to help. AE Technology group offers managed IT services as well as traditional IT support.

If you are asking—what is the difference?—let us explain

Managed IT services puts AE Technology Group on your team. Instead of just putting out fires, we do preventative maintenance, make sure you have all the up-to-date software on all of your devices, and have 24/7 monitoring of all your critical systems so we can get on it right away if there is a problem. Hardware or software issues—we have them all covered. The thing our customers love the most about managed IT services is that there are no surprise fees. No matter what troubles you encounter, we aren’t going to tack more fees onto your monthly rate.

Our tradition IT support is more like on-call care. When you have a problem, we can come take care of it for you. You pay for each service as you go. AE Technology Group offers technical and help desk support, software training and support, and hardware installation and configuration.

AE Technology Group’s services don’t stop there however. If your business needs help with backup and recovery, online marketing, VoIP phone systems, hardware as a service, or cloud computing, we can help.

For more information on how AE Technology Group can help your Long Island or New York business, contact us today for more information.

Managed IT Services – Just What are They Anyway?

managed it services just what are they anyway
What is Managed IT Services Anyway?

If you are running your own small to medium business, you have already run into plenty of IT problems. But if finding a solution to your IT problems feels like you are constantly putting out fires, it is time to consider managed IT services.

What are Managed IT Services?

The answer is simple. Think about it like going to the dentist. You could just go to the dentist whenever you have tooth pain. You only get your dental work done on a need-to-need basis. When you go in, you may find you just need to get a cavity filled or you may need a root canal. Yuck! What if that root canal could have been prevented by preventative dental care?

That’s the Idea Behind Managed IT Services

Managed IT services are like going to the dentist for cleanings even when you don’t have a problem. Getting regular X-rays of your teeth may prevent you from reaching the point of needing a root canal or another nasty procedure. Your dentist might be able to catch the problem sooner.

At AE Technology Group, our managed IT services provide preventative IT support for Long Island and NYC businesses. We offer 24/7 oversight and management of your systems. Preventative maintenance on your networks and servers can prevent bigger problems down the road. And of course if you do have an IT problem, we are ready to help. The great thing is we offer one monthly rate for all of these services and no surprise fees when you have an issue that needs extra attention.

Stop paying for IT support from problem to problem and start using managed IT services from AE Technology Group. 

Contact us today for more information.

Why You Should Hire IT Support Specialists For Your Small Business

why you should hire it support specialists for your small business

it support specialists

For people with small businesses, you may have been able to get by in the beginning phases of your business without hiring IT support. Perhaps you could web search and trouble shoot any problems you were having. But this is very time-consuming, especially when you consider an IT support specialist would probably be able to find the answer to your problem very quickly. And for those times you couldn’t figure it out yourself? You were able to hire someone to come help you.

But what is wrong with this picture as your business starts to grow?

  1. Even if you have the patience to troubleshoot on your own, your time becomes more valuable as your business grows. For example, consider a chiropractor who saw 20 patients a day when they opened their business. Sure, if their printer stopped working or their computer froze up they were able to take the time to pull out the owner’s manual or get on another device and find a solution. But as they get more busy, say they are seeing 40 patients a day, suddenly there is no time to mess around with fixing technology yourself.
  2. Hiring IT help as you go can get pricey. Having managed IT services is preventative as well as helping out when you have problems. And ideally you will have fewer problems with preventative maintenance occurring from an IT provider.

AE Technology Group is an IT provider that offers managed IT services and IT support for small to medium businesses in Long Island and New York City. Let us help your business grow by taking the burden of IT struggles off your plate and letting our IT support specialists handle it.

Contact us today at AE Technology Group for more information.

Get Document Management Consulting with AE Technology Group

get document management consulting with ae technology group

document management consulting

As we as individuals and as businesses become more and more dependent on technology, people are more used to being able to access everything they need from the cloud via their phone, tablet, or computer. But when your business has a long history of paper in the office, it can be intimidating to think about going paperless. It seems like too much work to convert your old files and difficult to get used to a new system.

That is why at AE Technology Group, we offer document management consulting to help you switch to a paperless office.

How can document management consultants help you achieve a paperless office? To begin, our consultants can help you determine an existing software for you to convert your files. Some possibilities are SharePoint, Summation, Oracle, Microsoft, SQL and more. Then our consultants help you streamline your processes such as accounts receivable, accounts payable, inventory processing, personnel records, patient records, or any other paper files you have into something you can maintain online.

Document management consultants assist you with scanning and uploading existing files and answer your questions about storage. As IT consultants, we help many businesses through this process, so we are the experts. Any challenges you face going paperless, we have most likely seen them before and know how to help you resolve the problem.

For more information on how document management consulting can help your office go paperless and improve your workflow, contact us today at AE Technology Group. We help businesses all over Long Island with their IT needs, including going paperless.

In Need of Managed Services for Your Doctor’s Office?

in need of managed services for your doctor office
No business person is immune from it. Every professional has that moment when their printers are down, or their server is running slow, or their computer screen is frozen. What can you do about it if you are a busy doctor with a full patient load? You can’t let you technology slow you down. That is why you should consider managed services for doctor’s offices.

AE Technology Group is a tech support group that specializes in providing IT support for small to medium size businesses in Long Island and New York City. But we also understand what IT needs you have that are specific to a medical practice. First and foremost, your patient’s security is our number one priority.

We want to make sure all of your information is stored in a way that is compliant with HIPAA. We can test your office and give you recommendations on how to improve your practice so you would pass a HIPAA audit with flying colors.

We also can provide you with secure email capabilities that allow you to share information with other providers and with your patients via email, but not with other people on the Internet.

We understand that you need all of your technology working all the time. We run 24/7 proactive monitoring to catch as many issues as we can ahead of time. This minimizes any wasted time due to slow computers, printer disasters, and server crashes.

We understand your patients are counting on you, and we want you to be able to count on us. 

Contact us at AE Technology Group for more information on how we can help your doctor’s office run with the most efficiency when it comes to technology.