managed services Archives · Page 8 of 9

Managed IT Services – Just What are They Anyway?

If you are running your own small to medium business, you have already run into plenty of IT problems. But if finding a solution to your IT problems feels like you are constantly putting out fires, it is time to consider managed IT services.

What are Managed IT Services?

The answer is simple. Think about it like going to the dentist. You could just go to the dentist whenever you have tooth pain. You only get your dental work done on a need-to-need basis. When you go in, you may find you just need to get a cavity filled or you may need a root canal. Yuck! What if that root canal could have been prevented by preventative dental care?

That’s the Idea Behind Managed IT Services

Managed IT services are like going to the dentist for cleanings even when you don’t have a problem. Getting regular X-rays of your teeth may prevent you from reaching the point of needing a root canal or another nasty procedure. Your dentist might be able to catch the problem sooner.

At AE Technology Group, our managed IT services provide preventative IT support for Long Island and NYC businesses. We offer 24/7 oversight and management of your systems. Preventative maintenance on your networks and servers can prevent bigger problems down the road. And of course if you do have an IT problem, we are ready to help. The great thing is we offer one monthly rate for all of these services and no surprise fees when you have an issue that needs extra attention.

Stop paying for IT support from problem to problem and start using managed IT services from AE Technology Group.

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Why You Should Hire IT Support Specialists For Your Small Business

For people with small businesses, you may have been able to get by in the beginning phases of your business without hiring IT support. Perhaps you could web search and trouble shoot any problems you were having. But this is very time-consuming, especially when you consider an IT support specialist would probably be able to find the answer to your problem very quickly. And for those times you couldn’t figure it out yourself? You were able to hire someone to come help you.

But what is wrong with this picture as your business starts to grow?

Even if you have the patience to troubleshoot on your own, your time becomes more valuable as your business grows. For example, consider a chiropractor who saw 20 patients a day when they opened their business. Sure, if their printer stopped working or their computer froze up they were able to take the time to pull out the owner’s manual or get on another device and find a solution. But as they get more busy, say they are seeing 40 patients a day, suddenly there is no time to mess around with fixing technology yourself.
Hiring IT help as you go can get pricey. Having managed IT services is preventative as well as helping out when you have problems. And ideally you will have fewer problems with preventative maintenance occurring from an IT provider.

AE Technology Group is an IT provider that offers managed IT services and IT support for small to medium businesses in Long Island and New York City. Let us help your business grow by taking the burden of IT struggles off your plate and letting our IT support specialists handle it.

Contact us today at AE Technology Group for more information.

Get Document Management Consulting with AE Technology Group

As we as individuals and as businesses become more and more dependent on technology, people are more used to being able to access everything they need from the cloud via their phone, tablet, or computer. But when your business has a long history of paper in the office, it can be intimidating to think about going paperless. It seems like too much work to convert your old files and difficult to get used to a new system.

That is why at AE Technology Group, we offer document management consulting to help you switch to a paperless office.

How can document management consultants help you achieve a paperless office? To begin, our consultants can help you determine an existing software for you to convert your files. Some possibilities are SharePoint, Summation, Oracle, Microsoft, SQL and more. Then our consultants help you streamline your processes such as accounts receivable, accounts payable, inventory processing, personnel records, patient records, or any other paper files you have into something you can maintain online.

Document management consultants assist you with scanning and uploading existing files and answer your questions about storage. As IT consultants, we help many businesses through this process, so we are the experts. Any challenges you face going paperless, we have most likely seen them before and know how to help you resolve the problem.

For more information on how document management consulting can help your office go paperless and improve your workflow, contact us today at AE Technology Group. We help businesses all over Long Island with their IT needs, including going paperless.

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In Need of Managed Services for Your Doctor’s Office?

in need of managed services for your doctor office

AE Technology Group is a tech support group that specializes in providing IT support for small to medium size businesses in Long Island and New York City. But we also understand what IT needs you have that are specific to a medical practice. First and foremost, your patient’s security is our number one priority.

We want to make sure all of your information is stored in a way that is compliant with HIPAA. We can test your office and give you recommendations on how to improve your practice so you would pass a HIPAA audit with flying colors.

We also can provide you with secure email capabilities that allow you to share information with other providers and with your patients via email, but not with other people on the Internet.

We understand that you need all of your technology working all the time. We run 24/7 proactive monitoring to catch as many issues as we can ahead of time. This minimizes any wasted time due to slow computers, printer disasters, and server crashes.

We understand your patients are counting on you, and we want you to be able to count on us.

Contact us at AE Technology Group for more information on how we can help your doctor’s office run with the most efficiency when it comes to technology.

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Find IT Support on Long Island That Meets Your Needs

If you have your own business in Long Island, chances are you have at least some IT needs. For a small business with only one computer and not very much dependence on it, maybe you can make due without IT support.

But most small to medium businesses need some outside IT support. For the layman, IT is complicated, and as a business owner, you want to spend your time on your business, not fixing the infrastructure that helps it run.

AE Technology Group provides IT support on Long Island so that your business can run smoothly and efficiently.

How Does Our Service Work?

AE Technology Group offers a fixed, affordable rate and our technicians are available 24/7/365. AE Technology Group was formed by the merger of Adam Kaplan with ASK4Technology and Marc Bellack of Evolution CE. Together they have more than 20 years of experience in IT and have created a company that is designed to meet all of your IT needs.

We understand that technology is complex, and it is constantly changing. We stay on top of those changes so you don’t have to. AE Technology Group can help your Long Island business with hardware design and installation, technical and help desk support, and network design and implementation. We help you prevent potential problems by offering software trainings.

For more information on our rates and how AE Technology Group can help your small to medium business grow, contact us today. With the proper IT support, you can focus on what you do best, and we will back you up completely with your technology.

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