Start Your Disaster Recovery with an Emergency Services Request

start your disaster recovery with an emergency services request

Disaster recovery emergency services requestSometimes businesses don’t understand the need for disaster recovery until they’re actually in that situation. Some call this learning the hard way while others call it poor business planning. Either way, businesses that don’t invest in disaster recovery are headed down a rocky road.

We understand that some businesses get caught up and unfortunately find themselves in this situation. While we certainly don’t condone this behavior, there’s no sense in punishing a business for not having a business continuity plan. The only thing we can do is help that business restore its operations and then help them form a disaster recovery plan after the fact.

And that’s why we accept free emergency services requests. Some companies are just blindsided by technology failure and need immediate assistance. If your company finds itself in an emergency, you can fill out this form and we’ll get back to you as soon as possible. We’ll provide services that fix problems such as:

  • Internet Outage
  • Network Down
  • Server Failure
  • Email Down

The idea is to stop the bleeding as soon as possible and help your business restore its operations. At this time, businesses don’t need lectures as to why they need to plan for this scenario. Every minute of business downtime costs companies money. They just need to restore their operations as soon as possible.

But while we can provide assistance in the aforementioned scenarios, businesses will still hurt from not having a disaster recovery plan. Restoring Internet access or fixing a server failure are important components of disaster recovery, but they won’t solve everything. Businesses need complete plans that covers everything from what their employees should do to how they will restore communication with clients.

If you would like more information about IT support or require assistance in an emergency related to technology, contact us.

Technology Business Plan: The Importance of Business Continuity and Disaster Recovery

technology business plan the importance of business continuity and disaster recovery
One of the top concerns of small businesses and large corporations alike is the continuous potential threat of a natural or unnatural disaster. This imminent threat can render your business operations dead in the water if your communication systems or data servers fail.

With outsourced IT, disaster recovery can be both comprehensively planned for and successfully implemented when you need it most. The first step to successful disaster aversion and recovery is having a continuity plan in place before disaster strikes.

Keeping communication lines open and accessible both during and after a disaster can mean the difference between a catastrophic loss and a healthy recovery. In your continuity plan, there should be specific instructions on how to regain or maintain communications even if your key staff members cannot reach your facility.

Mobile solutions such as hosted VoIP can remedy communication problems after a disaster. Allowing staff to communicate using the same platforms, application, and features they use everyday.

In addition to re-establishing communications, your continuity plan should include both local and remote data server information back up. On-site or local back up can come in handy, especially when your servers fail or during a security breach.

This type of back up system can be accessed on site and get your business moving again almost immediately.

Remote data back up systems store your information securely at a different location. Remote back up is most important when your facility is either inaccessible or compromised. This type of back up can allow authorized users to access and download vital business data from any location, thus allowing business to continue even after a catastrophic event.

If you are interested in putting together your technology business plan, and learning more about our disaster recovery solutions, please contact us here at AE Technology Group.

Our technology business plan and disaster recovery consultants can help you devise a continuity plan that can keep your business up and running 24/7/365.

A Disaster Recovery Plan – Does your company have one? Is it up to date?

a disaster recovery plan does your company have one is it up to date

According to the Department of Homeland Security, “forty percent of businesses affected by a natural or human-caused disaster never reopen” 

Does your company have an up-to-date Disaster Recovery Plan and do your employees know what to do in the event of an attack or natural disaster? Do you lay awake some nights wondering if your plan will work and whether or not you would be able to recover all the vital information you need to run you business?

At AE Technology Group we define a Disaster Recovery Plan “as the process, policies and procedures … for recovery or continuation of technology infrastructure which are vital to an organization after a natural or human-induced disaster.”

Would your business survive? What would you do if your computer systems were offline for even a day or two? Here are a few minimum steps you will want to take so you and your employees are ready for a disaster:

  • Run hourly, daily and weekly automatic onsite and offsite data backups. There are many cloud based backup options and available and we will gladly recommend the best one for your company
  • Train employees on what to do and where to go in the event of a disaster
  • Have an equipment replacement plan and a backup location in place so you can recover quickly
  • Create a customer notification plan
  • Test your plan! Run different scenarios against the plan to make sure things will work as you expect.

We are AE Technology Group and we invite you to contact us.  We are not experts at the business continuity portion of your plan but we can certainly help you plan for what to do with your IT infrastructure.

Cloud Computing – The Future of Disaster Recovery

cloud computing the future of disaster recovery
Disaster Recovery Long Island New York

Disasters happen. Whether they be natural or man-made – hurricanes that flood your company’s headquarters or viruses that contaminate your IT department’s servers – the consequences can be devastating.

Studies have shown that 43% of companies that cannot retrieve their data due to a disaster strike never reopen and that 29% of these companies close within two years.

How can your business protect itself in the face of these inevitable calamities? Look to the clouds! Cloud computing offers cost-effective solutions to help your business recover lost data and resume normal operations effectively and efficiently.

Despite its lofty nomenclature, cloud computing is really a down-to-earth concept. In simple terms, cloud computing means relying on the Internet – rather than on hardware – to store the information and programs that are vital to your business. This system allows you to access integral data remotely – an especially handy benefit if, say, your hard drives are corrupted.

Cloud computing, therefore, is essential to disaster recovery. A cloud-based system allows you to make a virtual copy of your company’s server – including the operating system, data, software, and other information contained therein. Because it stores this virtual copy on the Internet, no hardware is required. And if no hardware is required, none can be compromised.

When it comes to disaster recovery, cloud computing can save your business more than just time and money – it can flat out save your business. Even if your headquarters had been located in Pompeii on the day that Vesuvius erupted, cloud computing would have made it possible for you to restart your business (hopefully in a volcano-free zone) with a minimal outlay of money, time, and effort.

Disasters happen. But when they do, cloud computing allows your business to look to the sky and keep its feet on the ground.

The Location of a Disaster Recovery Service Provider’s Data Centers

the location of a disaster recovery service provider data centers
Disaster Recovery

While there are several important aspects of disaster recovery and backup solutions, a service provider can really only be as good as its data centers. Other aspects, such as support, availability, and integrity are all essential for a good disaster recovery service provider, but if its data center is insecure, then it ultimately has no backbone.

Businesses choose disaster recovery and backup solutions because they understand the risks of data loss and business downtime. First and foremost, businesses think of their geographic location and the type of natural disasters that can happen there. Events such as floods, tornadoes, hurricanes, and earthquakes are all good reasons to outsource your data backup.

But what good would this be if your disaster recovery service provider had a poorly located data center? They would essentially be at as much risk of your business in terms of power outages and other disturbances.

recent LinkedIn article explains why it’s important to consider the geographic location of data centers when choosing a disaster recovery service provider:

“It’s important to consider whether a DRaaS provider has a secure data center that’s located somewhere without any geographic hazards (e.g., on an earthquake fault line or in a tornado-prone area). Also, consider whether the data center employs redundant networks, communication links, and power supplies, and whether it has adequate fire suppression mechanisms.”

Of course, it’s important to consider this factor before committing to a service provider. But if you discover that your service provider’s data center is in an unsafe area, it should immediately throw up a red flag – again, stressing how important it is to inquire of the location of a disaster recovery service provider, no matter how credited they are.

At AE Technology Group, we boast a guaranteed 99.9% uptime, most of all because of our geographically distributed data centers. We utilize Tier 4 data centers in different areas so that your business’ data is as secure a possible.

If you would like more information about disaster recovery and backup solutions, contact us.