iPhone Update: COVID-19 Face Mask Detection and Contact Tracing

iPhone Update: COVID-19 Face Mask Detection and Contact Tracing

Major tech companies are always on the lookout for ways to add new features to their products and/or services. In its recent 13.5 OS release for iPhone and iPad products, Apple incorporated a new feature designed to help users with contact tracing in the event they contract COVID-19.  In this article, we will outline how the new face mask detection and contact tracing feature works, and how to enable or disable it.

Contact Tracing with Apple

The new contact tracing features actually uses Bluetooth data sharing rather than GPS location. When the feature is enabled, Apple securely shares a random ID associated with a user’s device with the devices of nearby users, as well as collecting their IDs. After a period of 14 days, which is considered the maximum incubation period for COVID-19, any IDs collected on devices will be deleted. If an iPhone or iPad user does contract the virus, health officials now have a way to trace individuals they may have come in contact with. In addition, if the infected individual chooses to, they can anonymously share their diagnosis with those in which they came into contact. Notified individuals can then contact their own health care provider for further instructions on what to do about their exposure to the virus.

To enable the feature, one must be using the recently released 13.5 version of Apple’s operating system. To find the new feature, follow these instructions:

  1. Open the “Settings” app.
  2. Tap on “Privacy.”
  3. Under Privacy, tap on “Health”.
  4. Under Health, tap on “COVID-19 Exposure Notifications”.

The COVID-19 Exposure Notifications can be toggled on or off (enabled or disabled) in the same manner as all of Apple’s other Settings features.

Changes With Face ID

With the advent of COVID-19, many individuals are choosing to wear a mask to cover their mouth and nose to help prevent the spread of the virus. In many areas of the country, individuals are actually required to wear some type of facial covering when out in public. This presents a challenge to Apple’s Face ID feature since partially covering one’s face will make it more challenging for Face ID to recognize a user. To combat this, Apple revamped their Face ID feature to immediately prompt the user for their PIN if it fails to recognize the user’s face, rather than forcing the user to jump through multiple hoops before eventually allowing the user to enter their PIN. 

Some Caveats

In order for Apple’s new feature to fully function, users must also locate and download an app from a health authority that can actually make use of the feature. The availability of such an app, along with support of health authorities can vary depending upon which countries and states the user resides in or travels through. The health support may vary as the virus travels throughout various regions, although in general, it is likely that major metropolitan areas will have more timely access to the feature rather than areas with low population levels.

Privacy Concerns

It’s normal to have concerns about privacy when tech companies handle information, especially personal information that relates to one’s health. In their collaboration efforts with Google to help prevent the spread of the virus, Apple has taken several measures to address privacy concerns. The random IDs used to share between devices change every 10-20 minutes to help increase security. Both Google and Apple have pledged not to collect COVID-19 related data and they will not share it with any government entity, nor will they monetize any process associated with the transfer of the data. Any data collected will only be shared through apps associated with the proper health authorities. To address all privacy concerns, Apple and Google have created a FAQ page to answer any questions users may have. 

If you would like further information about Apple’s recent changes that include a COVID-19 contact tracing feature, please contact us.

6 Cyber Security Tips for Remote Workers

cyber security tips

As we transition into the #WorkFromHome life, staying safe remains our top priority. Don’t forget to consider data security and cyber threats while working remote. Viruses of a different kind can throw a wrench in productivity and compromise core systems and information. Stay safe at home with these 6 Cyber Security Tips for Remote Workers.

Best Practices for The Best Remote Office Experience

Transitions are the perfect opportunity to review best practices and ensure your company is operating at maximum efficiency. Preventing cyber attacks begins with a thorough review of your organization’s security and compliance. 

Review employee password requirements and ensure your company is following the recommended security protocol to keep your sensitive information from slipping into the wrong hands. Protect your clients and your team by requiring two-factor authentication and passwords that consistent of a phrase or sentence with capitals, numbers, and special characters.

Ensure employees have logged out of all devices aside from their designated work computer. Be clear with your team that personal devices should not be used for work purposes. These devices are unsecured and may compromise integral security. This includes transferring files with confidential information between work and personal devices.

Support your crew with sufficient resources such as tablets, work phones, and laptops for on-the-go business instead. For easy data transfer, opt for convenient and secured Cloud storage solutions.

Secure Wi-Fi Networks

Portals, email, and CRM’s aren’t the only platforms that require strong security. Remote work should always be conducted via a secured Wi-Fi network. This ensures that sensitive information is not transmitted through compromised channels. For staff that are currently working from home, offer a DIY IT workshop to get them started. 

Change the router password to meet best practice standards and consider installing firmware updates and cracking down on encryption levels. 

Protect Privacy

Cyberspace is a dangerous realm. You never know who may be viewing your information and tracking your supposedly private IP address. From advertisers to phishing scams, accessing sensitive information and demographics is surprisingly easy.

Get your team outfitted with the protection of a virtual private network or VPN. A company wide VPN supports secured browsing by masking the IP address (or digital footprint) of each user. These helpful tools encrypt internet traffic, keeping company data protected and private information secured.

Check for Updates

Good anti-virus software is only as good as its last update. Think twice before hitting the “later” button on daily or weekly updates. Although keeping software and applications in top shape can seem like an extra annoyance in your busy day, these updates contain essential information and patches for vulnerabilities.

Firewalls, anti-malware, and anti-virus software are the most critical components to prioritize. These programs are constantly adapting to capture and quarantine new, evolving threats. Ensure an automatic update schedule has been enabled. Taking a few minutes to streamline applications will save you a lot of grief in the event of a cyber attack.

Don’t Be a Victim of Cyber Crooks

There’s no better time for a company refresher on the importance of cyber safety. Phishing scams are on the rise since the increase in remote workers. These devious cyber crooks typically operate by sending scam emails, calls, or texts in order to gain personal and financial information on their target. Make your team aware of recent scams and threats while keeping each member up to speed on what they can do to prevent a data breach.

A few SOP’s for remote work might include a cheatsheet of information you should never give out via phone, text, or email, as well as helpful tips on how to spot a phishing scheme.

Be Prepared

One positive element to the ongoing COVID-19 crisis is that the current situation underscores the value of preparedness. Data loss can happen to anyone, whether by human error or cyber breach. Be sure your company is prepared with a backup plan in case the unexpected happens.

Investing in a robust Cloud storage system provides a sufficient backup in case of disaster. This simple solution is typically the most convenient and cost effective for small to mid-sized businesses. If all else fails, AETechnology Group has your back(up) with disaster recovery options for our Long Island and New York business clients.

Contact our experts today for all your remote work needs as we continue to empower businesses to prioritize safety alongside productivity.

Business Owners 12x More Likely to Be a Cyber Security Target Here’s What You Can Do About It

cyber security target

As a business owner or operator, it is up to you to protect yourself and your employees from cyber attacks. Unfortunately, many small business owners either underestimate the damage a cyber attack can cause or fail to take the proper steps to protect themselves. Below is a look at some reasons why business owners are more likely to be a cyber security target and some steps you can take to reduce your risk.

Why are Business Owners More Susceptible to Cyber Attacks?

A recent study by Verizon highlights how vulnerable business owners are to cyber security attacks. When compared to other employees, business owners and senior executives are a dozen times more apt to become a victim of a cyber security attack. Small businesses were especially likely to be targeted, accounting for 43% of cyber attacks and data breaches. Here are a few reasons why business owners and executives are more at risk:

They are incredibly busy

Business owners and top executives are usually preoccupied with the day to day activities of running a business. They are so busy focusing on customer issues, troubleshooting, and promoting their business that they do not have time to think about cybersecurity. 

They often know little about protecting themselves

In addition to having little time to think about IT threats, business owners typically know very little about cybersecurity. They have no idea about the most common threats or what measures they can take to protect themselves.

They think they are immune to attacks

Small business owners, in particular, are especially likely to think that they will never become a target of a cyber attack. They often assume that hackers will target larger, more profitable companies, and therefore focus little on prevention.

They underestimate the damage an attack can cause

With the average cost of a cyber attack now exceeding $1 million, a cyber attack can spell financial doom for a business – especially a small one. Between lost productivity, service disruptions, and a poor customer experience, cyber attacks can cause lasting damage to a business.

What are some simple steps you can take to help prevent attacks?

The path to preventing cyber attacks begins with knowledge and training. By having a keen understanding of your risks, you will be motivated to increase your focus on cybersecurity. Here are a few simple steps you can take to protect yourself from cyber attacks:

  • Make cybersecurity a top priority at your business
  • Incorporate cybersecurity details into your training initiatives
  • Ensure data is kept in a safe, secure location
  • Implement security surveying and testing procedures
  • Closely manage your internet firewall protection

What is the single best way to protect yourself from cyber attacks?

As outlined above, there are many reasons why business owners are at an increased risk of cyber attacks and data breaches. And while there are some measures you can take to help prevent these problems, the single best way to protect yourself and your business is to seek the services of an experienced IT partner. An accomplished IT partner will work with you to educate you and your team about the most common threats. More importantly, they will arm you with a strategic plan to protect you from those threats.

As New York’s premier provider of IT services, AE Technology Group is your solution to preventing cyber security attacks. We invite you to contact us to discover why business owners across NYC and Long Island trust us to protect their identity and their companies. For 20 years, we have delivered five-star IT support and management to businesses of all sizes. We look forward to giving you and your business the cyber security protection you deserve!

Prevent Cyber Attacks With This Essential Guide

The Essential Guide to Preventing Cyber Attacks

From data theft to compromising the core integrity of your company’s sensitive information, cyber attacks can strike anytime, anywhere. Malware and ransomware present a significant liability. Small businesses are especially vulnerable as these entities are often seen as an easy target. 43% of cyber attacks are aimed at small businesses and most close up shop within a year following a data compromise. Don’t leave your company’s future in the hands of hackers. Take control with AE Technology Group’s Essential Guide to Preventing Cyber Attacks.

Identify The Weakest Link

Conduct a detailed audit of your business systems and protocols. Establish what security measures are in place and what areas need to be fortified. A quick vulnerabilities check is essential in determining a course of preemptive action. Does your company train employees to be technologically compliant? Are uniform password standards and other security measures in place? Is software updated to ensure new, evolving threats are actively being mitigated?

Filling the gaps in your security wall is the best way to start defending against cyber crime.

Build Your Defense

Invest in robust antivirus and anti-malware software. No matter the scale of your business, the most valuable asset is your data. Building a strong cyber defense is the best way to secure systems information. Arm your network with a strong firewall and establish a routine for updating software and applications — or set systems to automatically update so your security never lapses.

Train Your Team

People are the greatest asset when it comes to preventing cyber attacks. Make sure your staff is equipped to play an active role in cyber security. 

Hosting biannual technology training courses provides a comprehensive environment for employees to learn about technology compliance. From phishing schemes to password protection, the digital world is constantly updating and rapidly evolving to meet the needs of today’s professionals. Keep your crew up to date as well with dedicated in house support, IT management, and one-on-one training opportunities.

Compliance is Key

Provide uniform corporate standards for data security. This includes password regulations and controlling user access through individual employee accounts. A good rule of thumb when it comes to password security is to utilize a combination of letters, numbers, and special characters. Sentence passwords are typically the most secure. Set passwords to expire every 6 months so that routine updates are required by all users.

Monitor any unauthorized activity to detect threats early on. This will allow management to minimize the impact of any malware that slips through the cracks. It’s also a good idea to manage employee credentials by limiting higher level data access. Assign user profiles with authority to install and download new software, as well as make administrative changes to critical systems information. Limiting access is a good way to reduce the risk of a cyber attack.

Along the same lines of protocol, consider compartmentalizing the network. Separate departments by access level so that each department only has access to the resources they need. This will make it easier for your managers and staff to focus on one aspect of the development environment without worrying about compliance outside of their organization.

Secure your company’s Wi-Fi network and ensure the network is always hidden to avoid any unwanted guests stealing your internet — or worse, your data.

Have a Back Up Plan

Even the most stringent of companies can be subject to a data breach. Keep your critical information secure by backing up your network through cloud storage options and external hard drives. Be sure to back up data on a weekly basis so your information is always up to date. This can dramatically minimize profit loss when it comes to recovering from a cyber attack.

When all else fails, the tech experts at AE have our New York business owners covered with comprehensive disaster recovery solutions. Contact us today to learn more about securing your company’s future.

Prioritizing Email Security in 2019 and Beyond

Prioritizing Email Security in 2019 and Beyond

The future of tech has brought about dynamic advancements in how we do business. From CRM databases to enhancing interdepartmental collaboration, automation has made it easy to assume we live in a world where the risks of compromised data are a thing of the past. Unfortunately, despite significant improvements to antivirus software and firewalls, email security is still a vulnerability for many companies. As we take a look back at the year in review, there’s much to be learned about protecting sensitive information and data through enhanced email security. AE Technology Group has paired down the highlights of email security in 2019. We’re here to make the goal of zero security breaches in 2020 a reality for our business clients.

Pinpointing the Vulnerability

Identifying the weakest link in your cyber security force is key to understanding and preventing data breaches. Many companies assume hackers will target the lowest echelon of employees first, making large businesses particularly vulnerable to compromised security at a departmental level. According to Mimecast’s 2019 State of Email Security Report, this assumption isn’t entirely correct.

While company wide security training is highly important, hackers tend to target members of the executive team in an effort to get their digital hands on the most valuable data and financial information. Mimecast found that a substantial 31% of executive level personnel sent sensitive data to the wrong person. Perhaps unsurprisingly given the aforementioned statistic, 40% of employees regarded their CEO as the weakest link when it came to cyber security and believed their CEO undervalued the impact of email security.

Assessing the Casualties

Now that we’ve all taken a moment to enjoy some humble pie, it’s time to take a look at the costs of a cyber attack. Of the companies survey, 39% reported data loss with financial data loss following close behind at 29%. 28% reported a decrease in their customer base, with 27% reporting job losses as a result of a large scale breach.

It’s easy to imagine that a data breach has a profound and lasting impact on a company’s reputation. Examining the strategies used to extract data and target vulnerabilities is the first step in preventing damage.

(Cyber) Criminal Minds 

As the realm of business technology grows and becomes more sophisticated every year, hackers are also becoming more advanced. According to our friends at Mimecast, 71% of organizations were victim to email-based malicious activity spread by an infected user in the last year alone. The most common types of fraud included wire transfer requests, requests for confidential data, impersonation of third-party vendors, and malicious email attachments.

Despite the substantial increase in cyber attacks as well as the improved strategies behind such threats, only 25% of companies routinely implement cyber security training for their staff. Of those who did train their employees, 62% included group sessions, 45% included interactive videos, and less than half (44%) were given formal online testing, reference tips, and one-on-one sessions. This means that employees are limited in their opportunities to learn, ask questions, and develop their knowledge of cyber security.

Looking to the Future

The statistics behind cyber crime and the consequences of a data breach can be a grim truth to process. Fortunately for proactive business owners, this information is also a guideline for improvement. 

As we move into 2020, the need to prioritize cyber security for large and small businesses has never been greater. Build a foundation of excellence by implementing comprehensive technology training, robust firewall and antivirus software, and state of the art data storage and disaster recovery programs.

Contact our experts today to learn more about equipping your New York business for the future.