Ransom + Software = Ransomware: How to Prevent Data Hostages
The word ransom conjures images of true crime documentaries and ski mask clad villains holding your data hostage in cyberspace. In fact, the term “ransomware” is combination of the words ransom and software. This type of cyberattack typically operates by phishing scams, using malicious email links and attachments or drive-by downloading to gain access to […]
January 2020 is THE END for Windows 7: Here’s What You Need to Know
As you may have heard, Microsoft recently announced that it will be ending support for Windows 7; in fact, they have set the end-of-life date for Windows 7 as January 14th, 2020. After this date, Microsoft will no longer be offering support, updates, and vital security patches for Windows 7. What Does This Mean? So […]
Ways to Get the Most from a Managed Help Desk
In any business, the customer is the King. For this reason, most organizations have a support desk to deal with the queries raised by their clients. However, understanding and anticipating consumer needs presents a challenge to many help desk managers. Why? Because the consumer gauges the effectiveness and service quality of an organization’s response to […]
Team Collaboration Conflict? How To Successfully Collaborate Among Your Team
The old saying is; “there’s no “I” in team holds true for businesses too. Collaboration is an important attribute for your team because it insights creativity and can be a productive tool. More importantly, collaboration is an indication that your team is prepared to work towards the same goal. The following blog post gives you […]
How Can a Customer Relationship Management Software Help Me Get Serious About My Sales Process?
Customer Relationship Management (CRM) software is an especially useful solution for any business to utilize, as long as they do so with a strategy in mind. Let’s go over why this strategy is so important, and how it should be shaped. Let’s begin by defining what Customer Relationship Management really is, and how it can […]
