Team Collaboration Conflict? How To Successfully Collaborate Among Your Team

team collaboration conflict how to successfully collaborate among your team
Team Collaboration

The old saying is; “there’s no “I” in team holds true for businesses too. Collaboration is an important attribute for your team because it insights creativity and can be a productive tool. More importantly, collaboration is an indication that your team is prepared to work towards the same goal. The following blog post gives you six helpful tips on how to improve your business collaboration among your team. 

How To Improve Business Collaboration Among Your Team 

Set And Reinforce Team Goals 

When your team is in line to collaborate, it gives them a clear understanding of who is leading a project. If your goal is a successful project, you have to know the role that everyone on the team is set to assume. Utilize team meetings to delegate roles to your team members. There should be someone in charge of the meeting and someone taking notes for later reference. 

Team Responsibilities 

Now that your roles have been assigned, team responsibilities is your next goal. Your team should know what their duties are on an assigned project and the specific explanation of when those responsibilities need to be accomplished. Assigning team responsibilities is a very important goal for your entire team. Delegating team responsibilities will cut down on project confusion and work towards the assurance that any project will be done on time. 

Understand Your Team Goals 

Eliminate problems for your team and the organization by setting goals. In order for your team to be successfully on board with your goals, they must be given straightforward instructions. Don’t leave room for your team goals to have constant changes. If need be, don’t hesitate to readdress your goals with your team. 

Have A Plan For Conflicts 

Nobody likes to hear there’s a problem and that’s perfectly understandable because conflict can cause issues that need to be addressed or cleaned up. The truth is, “nobody likes to clean up the mess.” However, the right amount of conflict can leave room for issues that need to be addressed and motivate healthy competition among your team. If you notice “constructive conflict” among your team, everyone can agree to disagree and it accomplishes a better end result for your project. 

Utilize Team Collaboration Tools 

Utilizing collaboration tools can help your organization save time and money towards your team project. Collaboration tools can be used even if your team members are working from different locations. Make sure your team are successfully utilizing these collaboration tools to avoid wasting time and resources. 

Collaboration Tools: 

  • mobile computing 
  • cloud storage 
  • Ad Hoc/virtual workspaces 

Credit Good Ideas & Support Your Team 

Allowing your staff to have input on your team project will encourage them to be creative and do their best towards completing and reaching your goals. Remember, your team is putting forth the effort on your team project and collaborating among each other which gives them a unique perspective on what the project entails. To show that you value your team, always be willing to credit good ideas and encourage their feedback. 

You’re invited to contact us at the AE Technology Group for creative solutions ideas for team collaboration and more. 

How Can a Customer Relationship Management Software Help Me Get Serious About My Sales Process?

how can a customer relationship management software help me get serious about my sales process

Customer Relationship Management (CRM) software is an especially useful solution for any business to utilize, as long as they do so with a strategy in mind. Let’s go over why this strategy is so important, and how it should be shaped. Let’s begin by defining what Customer Relationship Management really is, and how it can help you get serious about the sales process.

THE CONCEPT OF A CRM STRATEGY

Using CRM software has a pretty low bar for entry. Basically, you just have to procure it and populate it with the data you have collected. The purpose of a CRM strategy is to really use your solution to the fullest extent that you can, which allows you to optimize your outcomes.

There are a few ways that your CRM strategy can enable you to do so:

  • It condenses data in context to help you reference it as you make decisions and set goals.
  • It makes customer service efforts more comprehensive, which can boost retention and loyalty.
  • It assists you in making sales by scaling your process properly and eliminating redundancy.

Naturally, these are benefits that can assist any business in its pursuit of its goals, so it is important that you create a proper CRM strategy to guide you. Here is a simple process for you to follow:

UNDERSTAND YOUR GOALS AND STRATEGIZE FOR THEM

  • What is it, exactly, that you want your business to accomplish?
  • What is your intended use of your CRM software, and what do you want to achieve with it?
  • How will each department use it to do strive toward their goals?
  • How will your offering be distributed?

Once you have conferred with your team and answered these questions, it is time to consider the business landscape and who your ideal clients are. Then, determine what makes your offer different, and commit to providing this difference each time in the way that best suits your prospects.

ANALYZE AND ORGANIZE YOUR TEAM

How will the introduction of your new CRM software impact your team? Speak with those whose job responsibilities will be affected by your new solution, and look for any past experience with such platforms for their impression of different options.

You will also need to identify those team members who will be using the software to collaborate and be sure that everyone understands their particular roles. It is also helpful to determine the goals that each department should strive toward, and identify the key performance indicators that will help measure their progress.

IMPLEMENTING YOUR NEW SOLUTION AND STRATEGY

Determine how different contacts will be divided within your CRM, and establish a policy of collecting all the information you need from a contact that is going to be included. You should also strongly consider mapping out your sales processes for each of your services so it is easier to manage your brewing business.

It is also a good idea to keep your software requirements in mind when selecting your CRM, as you will want to select a title that plays nicely with your existing solution. Is your chosen email platform Outlook? Make sure to find a CRM that integrates with it for optimal benefits.

AE Technology Group is here to help you with these considerations, and more. To learn what we can do to assist your customer relationship management through IT solutions, or any other of your business processes, reach out to us at (877) 771-2384.