3 Simple Problems That Cause A Slow Computer

a man sitting in front of a laptop computer

 

Sometimes you might experience a slow computer and wonder when it’s time to call in the experts. After all, you don’t know how much you might break your budget, right? Depending on the issue, you might be able to resolve it yourself. We’ve put together three of the most common computer repair scenarios that you might encounter and how they should be handled. 

Your Computer is Slow 

There are countless reasons your computer might be running poorly. One example is having too many applications or too many web browser tabs open at the same time. If you try to do too much on a device that is not meant to handle that much work, of course, it’s going to be slow. Granted, a slow computer could be a sign of other underlying problems, so you might want to call someone about it anyway, but for a short-term fix, try closing some apps or doing less resource-intensive tasks. You can always try the good ol’ restart, too. 

A Bad Internet Connection 

Sometimes your computer might simply be experiencing a slow Internet connection, especially if your business relies on cloud-hosted productivity applications like Google Workspace or Office 365. Check your Internet connection by clicking on the icon in the bottom-right corner of the screen. If you are not connected to the network, or there is something wrong with the network (like slowdown, for example), you can try restarting the device or your router. 

Your Computer Makes Lots of Noise 

Computers are complex pieces of machinery that have countless internal parts. Due to the mechanical nature of some of these parts, they may start to go faulty at some point, and trust us when we say that any loud noise coming from your computer is a sure sign that something is wrong with it. You can replace certain parts easily enough, but we recommend just calling the experts at AE Technology Group and letting us handle your issues. This takes the guesswork out of the equation.  

We mentioned earlier that you might be concerned about breaking your computer repair budget by calling in experts, but we want to tell you that with a concept known as managed services, you’ll never have to worry about breaking the bank again—at least where technology is concerned. See, with managed services, you essentially get access to all-you-can-eat technology help according to a service agreement. You’ll never have to worry about how much a call to your provider will cost because all of that has already been ironed out in the agreement.  

AE Technology wants to be your go-to IT resource for any computer repair or technical issues that your staff experiences throughout the workday. With us on your side, you’ll never have to worry about technology problems derailing productivity for extended periods of time, because you know we’ll be on the case as soon as it’s reported. To learn more, reach out to us at (516) 536-5006. 

5 Ways to Improve Your Technology Troubleshooting

A businessman selecting a Troubleshooting button on a futuristic display with a concept written on it.

When you suffer from a technical difficulty, it’s your responsibility to ensure that it is handled in a timely fashion, whether reporting the issue to IT or taking care of it yourself. However, the process of troubleshooting can save you from waiting around while IT tinkers with your device’s settings. Let’s examine the five stages of troubleshooting and how you might try them yourself to improve your technology troubleshooting for your business.

Collect Information

First, you need to collect information that you can use to address the problem. What is the issue, and what is the scope? Is it one little thing on your PC, or is it a network-wide issue? If you collect as much information as you can, you’ll have an easier time talking to IT about it. Chances are they will try to replicate the issue, and all of this information will be invaluable towards this end.

Analyze Your Approach

Next, you’ll need to use this information to determine the best path toward resolving your issue. Is there anything relevant in the data you can fix the problem? You may have to adjust your approach based on your response to this question. It would be best to put a plan that is data-informed whenever possible.

Implement Your Solution

With a solid plan in place, you can implement the proposed solution. You’ll want to be extremely careful, though. You should only implement a solution that you know solves the problem at hand. If you are not confident in your technology, you should do more research until satisfied. The wrong answer could put you at a disadvantage.

Assess the Solution

After implementation, you’ll have to assess whether or not the solution worked. Some of the explanations you might implement are little more than stop-gaps that provide temporary fixes for more significant problems, which is fine in its way, so long as that is how you treat the solution. It’s your responsibility to know when to implement something better.

Document the Process

Now that you have a solid solution in place, you’ll want to ensure that your internal documents have recorded the processes for the fix. This helps others within your organization understand the spot for later on, and it can keep others from engaging in a long and challenging (and now unnecessary) troubleshooting process.

AE Technology Group wants to help you improve your technology troubleshooting and many other technology needs for your business. To learn more, reach out to us at (516) 536-5006.