Let Our Business IT Support on Long Island Help You Prevent Downtime

let our business it support on long island help you prevent downtime

business it support Business IT support is something every business needs, but many business people don’t know where to turn. Arguments still ensue about whether hiring an in-house IT team is better over hiring a consultant. Here at AE Technology Group, we prove every day that hiring a consultant for your IT support is the best way, for a variety of reasons.

First, they have more extensive knowledge thanks to valuable time working out in the field. Our staff knows what’s going on in the industry and understands what kind of troubles afflict the world of IT lately. This includes knowledge of the latest virus threats and how to combat them.

This stream of knowledge also includes being aware of the latest technology available to prevent any dangers. Other technicians who work for only one company aren’t always aware of what’s happening in other companies and how they successfully prevent issues from ever occurring.

Without this knowledge, you take a severe risk with your Long Island business. And when you experience downtime for the first time, you realize how much of a financial downfall it brings.

Prevention of Downtime

Just saying the word “downtime” makes most businesses bristle nowadays, no thanks to so many horror stories of downtime shutting businesses down permanently. Many of those stories come from Hurricane Sandy when it hit New York a couple of years ago. Plus, it was the same for the Polar Vortex last year. Businesses not prepared for those likely experienced so much downtime due to power failures, or perhaps severe IT issues, they never recovered.

Just imagine your company working on a critical project and you end up having a major IT issue right before a major deadline. The same could happen while you’re getting an influx of visitors due to publicity. Yes, the old problem of crashing servers is a big problem when taking advantage of new customers.

With our IT support behind the scenes, we’re there by phone, email, or in person for whatever tech problem you have. Our commitment to prevention methods reduces the chances of things happening in the first place, though we’ll be there to get any issue fixed in an efficient amount of time. We guarantee that downtime won’t become a nasty word when you use our support services.

Contact us here at AE Technology Group so we can become your new, reliable IT consultants. Also consider our overall managed services where we work behind the scenes without bothering you to keep everything running efficiently.

Managed Services for a Better Business

managed services for a better business

If the ever-changing world of IT has your head in a tailspin, you’re not alone. If the thought of running an IT department within your own business gives you nightmares, it may be time to consider an MSP.

An MSP, or managed service provider, is perfect for small, or medium-sized businesses that don’t have the capital to invest, or simply don’t want to spend the amount of money it would take to buy all of the equipment, and pay the necessary staff to run an effective IT department in-house. Managed service providers offer small businesses the opportunity to save time, money, and space by outsourcing their IT needs.

As more entrepreneurs open start-ups, innovators break ground, operations down-size, and many businesses shift away from the corporate structure, MSPs are becoming increasingly preferred. Having on-demand experienced IT support was once an expensive luxury exclusive to big businesses. Fortunately, with an MSP, this personalized on-demand support is now totally affordable for any size company. MSPs are flexible and allow companies to access to the amount of data storage they actually need, and can afford, and to adjust as their business grows, or downsizes. Utilize the experience and knowledge of information technology professionals, protect your data, and avoid any dreaded down-time with an MSP.

Forbes reported that, “The growing interest in management service providers comes as small businesses look for relief for their overburdened information technology workers who are often asked to perform around-the-clock maintenance. Such businesses are turning to management service providers to get a better bang for their buck…and to remotely monitor corporate networks to guard against hacker intrusion or to ease bandwidth bottlenecks.”

You don’t need to own an in-house IT department for your business to benefit from cutting-edge technology, customized support, and preventative maintenance. MSPs are the economical solution for any company that wants a slice of the IT department pie. Let the pros deal with your hardware, software, and network issues, and please contact us for any additional information to see how an MSP is perfect for your business.

5 Ways MSP IT Support and Network Support Can Help Your Business on Long Island, NYC, and New York

Have you been trying to manage your business IT yourself?

With today’s rapidly changing technology and IT support needs it’s increasingly difficult and time consuming.

Today, more and more businesses are hiring managed service providers rather than having a full IT department of their own to manage their technology needs.

If you don’t want the hassle or expense of dealing with technology issues in house, consider hiring an MSP.

Since most systems today can be managed remotely using the internet, MSPs can monitor, protect and support their customers computer systems and networks from a separate location.

Here’s 5 reasons to use an MSP:

* Receive On Demand IT Support
* Save Time, Money, and Space In-House
* Simplify Your IT Expenses & Billing
* Take Advantage of Expert IT Knowledge & Expertise
* Experience Proactive Management of Your Systems

You have enough to do without staying up nights fixing or worrying about your IT problems.

As an MSP it’s in our best interest to make sure that your systems are up and running smoothly at all times.

We offer a range of services that will save you time, money, and frustration and will help you focus on making your business more successful through better technology.

Contact the AE Technology Group and our experts will evaluate your businesses technology needs and show you how you can benefit by working with a managed service provider.

How do I choose the right MSP Managed Service Provider?

how do i choose the right msp managed service provider

You know that choosing the wrong managed service provider can result in a company not only not growing at its projected pace, but can actually take a firm backwards.

So, extensive research into the types of support and management available is essential, as is some way to make sure the decision results in obtaining everything necessary, but not a bit or a byte more. While your needs are unique in many ways, there are some things that all companies in need of a managed service provider have a lot in common.

Do some or most of these issues sound familiar?

  • You’re working within a complicated web of vendors, whose individual components may or may not “play nice” with each other.
  • You have your own proprietary products, designed to interface between various pieces of purchased software and/or equipment, as well as some created to do specialized things required for the production of your specific product or service.
  • Every day you seem to need faster ways to diagnose and resolve different types of challenges.
  • Your company keeps growing, which creates a constant need for vigilant assessment of areas of strength to work with and areas of weakness to compensate for.

The levels of complexity in your specific industry and in the world of IT seems to be increasing exponentially. Budgets are constantly shrinking, requiring you to constantly ask more and more of your already overworked IT teams. So how do you as the CIO or head of IT make this essential decision?

According to Pat Patterson there are seven essential questions that need to be asked and answered by any potential partner:

  1. Will the proposed service partner support your business strategy now and in the future?
  2. Do you trust them to have the necessary expertise and bandwidth to provide maintenance, deliver support services or assume managed-services responsibilities?
  3. Will they become trusted advisors that stay engaged and serve as an extension of your IT organization and business?
  4. Do they provide a portfolio of offers that span the entire service continuum and have the necessary flexibility to ensure a smooth deployment of managed services?
  5. What applications, diagnostics checks or analytic tools do they leverage to anticipate any problems or hidden issues?
  6. Do they provide a single point of contact that can quickly swarm experts to resolve an issue in your network?
  7. Do they really know you? Understand your solution?

Now that you know what types of questions to ask you can rest easy because we have all the answers.

Contact AE Technology and we’ll help you design and implement an infrastructure that works for you. We’re dedicated to helping you make the right decision for your individual company’s distinct needs both for today and tomorrow.

IT Consulting A Service Needed Now More Than Ever

Information Technology consulting for businesses is more important these days than it has ever been before due to the current proliferation of new technologies that are allowing businesses of all sizes to maximize efficiency and cut costs. In fact we are almost blurring the line between traditional business and “tech” business as IT resources become more and more necessary for the operations of almost every company small or large.

Today’s modern business employee is offered an array of options that – almost coincidentally – reduce overhead, better manage personnel and minimize the effort needed to maintain your business mission itself. Let us examine the most popular and effective new technologies a business has at its disposal:

Managed IT Services

Rather than hiring on-site personnel allow AE Technology Group, an MSP (Managed Service Provider) that is always on the bleeding edge of technology to take over and streamline all of your IT needs so that you may focus all your time on your business and your customers. We provide, support, implement, and educate all our clients on the newest technologies they need to be industry leaders.

Cloud Computing

Uses web-based software and safeguards your data storage through a public or private cloud in order to avoid heavy startup costs, licensing fees, upgrades, and all the hassles of software/data maintenance. Your business is available from any device in any location.

Customer Relationship Management (CRM)

Uses effective software systems to hold on to leads, close sales, manage feedback within your sales pipeline, and much more.

E-Mail

Almost everyone these days uses email on some level but an organization can get so much more if it uses email and its collaboration tools properly. Hosted email solutions manage email economically and avoid the costs of downtime and server maintenance.

Data Protection

Given the resources that potential malicious attackers have to your important data it is more crucial than ever to find the solution to keeping your information secure.

Voice over Internet Protocol (VoIP)

Traditional phone line systems such as key systems and PBX can be relatively inflexible and costly. Managing phone lines over Internet Protocol as you do your other Internet resources reduces costs, improves quality, and opens you up to a new array of applications such as video conferencing.

All of these solutions can increase productivity, reduce costs, and effectively make your business more profitable if implemented and managed properly. Expert IT consulting can make these technologies work for you. Contact us to learn more.