Ransom + Software = Ransomware: How to Prevent Data Hostages

Ransom + Software = Ransomware: How to Prevent Data Hostages

The word ransom conjures images of true crime documentaries and ski mask clad villains holding your data hostage in cyberspace. In fact, the term “ransomware” is combination of the words ransom and software. This type of cyberattack typically operates by phishing scams, using malicious email links and attachments or drive-by downloading to gain access to sensitive information. Hackers steal company data, encrypt it, and charge unsuspecting victims an exorbitant ransom

January 2020 is THE END for Windows 7: Here’s What You Need to Know

January 2020 is THE END for Windows 7: Here's What You Need to Know

As you may have heard, Microsoft recently announced that it will be ending support for Windows 7; in fact, they have set the end-of-life date for Windows 7 as January 14th, 2020. After this date, Microsoft will no longer be offering support, updates, and vital security patches for Windows 7.  What Does This Mean? So what does this mean for you if you are one of the many businesses still

Ways to Get the Most from a Managed Help Desk

Ways to Get the Most from a Managed Help Desk

Ways to Get the Most from a Managed Help Desk In any business, the customer is the King. For this reason, most organizations have a support desk to deal with the queries raised by their clients. However, understanding and anticipating consumer needs presents a challenge to many help desk managers. Why? Because the consumer gauges the effectiveness and service quality of an organization’s response to a raised concern based on

Team Collaboration Conflict? How To Successfully Collaborate Among Your Team

Team Collaboration Conflict? How To Successfully Collaborate Among Your Team

The old saying is; “there’s no “I” in team holds true for businesses too. Collaboration is an important attribute for your team because it insights creativity and can be a productive tool. More importantly, collaboration is an indication that your team is prepared to work towards the same goal. The following blog post gives you six helpful tips on how to improve your business collaboration among your team.  How To