Why Use Managed Services in NYC?

Managed Services are becoming a more popular option for NYC-based businesses that require IT support, security, and Cloud computing outcomes. With so many companies in this busy market securing these services, one has to ask why it has become such a popular offering. A brief overview of the situation reveals that Managed Services in NYC provide low-cost and local services that mitigate damage from downtime in one of the busiest places in the business world.

Managed Services Offer Expert Workers Without Onboarding

A popular reason for businesses to utilize Managed Services is that there is no need for a lengthy and expensive onboarding process for new workers. In fact, many companies that utilize IT services in their company are not hiring full-time staff at all. These businesses rely on companies like AE Technology Group, a WheelHouse IT company, to provide world-class IT services without having to keep someone on the payroll. By doing so, any business will reduce its costs, increase the effectiveness of the work completed, and have a much better chance of having any niche requirements fulfilled by the workers. Instead of hiring staff for IT solutions and more, it’s quicker, easier, and cheaper to hire a Managed Services team.

Our Location Reduces Costs

AE Technology Group has the benefit of being close to NYC while being far enough away to avoid the costs of operating in the city. AE Technology Group has branches on Long Island and in Fort Lauderdale, well outside of the five boroughs of New York City. As a result, the costs of doing business with this Managed Services Provider is often much lower than one would find in the city itself. Any company seeking Managed Services can save money on costs and still receive local business solutions by working with the Long Island branch.

Reduced Downtime Means You Lose Less

The word “downtime” strikes fear into every business manager that is operating in New York City. Every minute that your computers are not processing orders or helping workers get the information they need it means they’re losing money. The only way to stay on top of the busiest city on the planet is by having the best support available. Managed Services can help get your systems back online so that business can resume. AE Technology Group has years of expertise in IT, security, Cloud systems, and backups, meaning that the workers have seen and done it all. Many situations can be resolved off-site, too, reducing the time that it would take to have another business come into the city and diagnose the issue. Safeguard your business against lost time and work with local professionals.

AE Technology Group has Managed Services that provide fast, local, and inexpensive solutions to your everyday business problems. Your small or medium-sized company can feel confident not having an in-house IT department, saving the business time and money while ensuring that the work is completed by experts. Working with a third-party does not mean you are outsourcing the work to a faraway country that doesn’t mind your work hours. AE Technology Group is less than an hour away and poised to help at any time.

Give us a call at (516) 536-5006 or click here to request a quote.

Do Long Island Physicians Need Managed Services to Be Essential?

Do Long Island Physicians Need Managed Services to Be Essential?

2020 has been a challenging year for many industries and the healthcare industry is no exception. While many health professionals saw a significant influx of patients from COVID-19, others in healthcare suffered from a lack of patients due to government-mandated lock downs. Although many industries are back on the road to recovery, they are still looking for ways to manage costs in order to prepare for a future that remains a bit uncertain. Today we’re discussing if Long Island physicians need Managed Services and what they provide.

Challenging Times

Even before the pandemic occurred, 59% of healthcare CIOs were reporting increased operating pressures, with 41% reporting funding shortfalls. With the advent of the pandemic, many healthcare budgets experienced dramatic reductions, even as new technologies were needed in order to meet the demands of increased social distancing and higher levels of sanitization within physical spaces.

It should come as no surprise then that every aspect of healthcare, including supporting technologies, have come under budgetary scrutiny. Smaller and recently merged healthcare systems are now looking for ways to continue to have access to all the latest technologies, even while facing significant budgetary pressures. 

Managing Costs with Managed Services

One of the ways in which smaller healthcare settings can reduce costs is by partnering with a managed service provider for their technology needs. One of the great aspects of managed services is that they can easily be scaled up or down as demand requires. This means physicians and smaller clinics only need to pay for services they truly need. If the time comes where they have a need for increased services, they can easily obtain only those additional services they require, without getting locked into a long-term commitment.

Insightful Service

While those in the healthcare industry do need to find ways to cut costs, they must still maintain a high level of service to their patient, as well as adhere to industry standards and HIPAA-compliant protocols. By partnering with a managed service provider, physicians and those in smaller healthcare settings can ensure that all of their supportive technology is properly assessed and monitored to meet compliance standards. 

Security

Since the advent of the pandemic, multiple technology sites noted a dramatic increase in data breaches and other security issues. Beginning in early 2020, data hackers and thieves decided it would be a good time to take advantage of the increased chaos and uncertainty, and significantly ramped up their exploitative efforts. Now more than ever, it’s vital for even smaller clinics and independent physicians to ensure their technology hardware and software tools can withstand increased cyber attacks.

By partnering with a MSP, even healthcare professionals who do not have access to the technology centers found in larger hospitals, can have premiere security protection. A reliable technology service provider makes it their business to stay abreast of current security challenges in order to ensure their clients remain fully protected from both external and internal data threats.

Looking to Learn More?

If you are a physician or small health clinic in the Long Island area who is looking for a comprehensive 24/7/365 solution for your technology needs, including mobile initiatives, collaboration tools, security protection, remote solutions, and more, we can help. Please contact us today. 

Should I Hire An IT Guy Or An MSP?

Should I Hire An IT Guy Or An MSP?

Keeping your tech operational is key to helping your business stay on track, and it’s likely you’ve considered a traditional IT team to handle your computer problems. However, sometimes a managed service provider (MSP) can have a lot of benefits over traditional IT. Read on to see if you should hire an IT guy or an MSP.

MSP And IT: What’s The Difference?

Businesses who use traditional IT rely on a person or department within the business to handle any tech problems. Some of their main functions include installing new hardware or software, configuring networks, troubleshooting problems, solving connectivity issues, making sure computer networks are secure, and many other things that happen behind the scenes of your business. IT people are paid members of the staff. One of the main drawbacks of an IT person or team is that their knowledge and time can be limited. 

On the other hand, an MSP puts an entire team of knowledgeable experts at your fingertips. They are always there, whenever you need their services. Unlike an IT team that works on-site at your business, an MSP works remotely. While many businesses may see this as a drawback when it comes to hiring an IT guy or an MSP, but an MSP is usually only a quick phone call away. 

Benefits Of An MSP

There are plenty of benefits of hiring an MSP to handle your information technology systems. For example, they’re always there when you need them. Unlike a traditional IT team, they don’t call out sick or take vacations, which means that no matter when something goes wrong, you’ll be able to get it fixed quickly. And tech problems don’t always happen during normal working hours.  An MSP is often on call 24/7.

One of the biggest benefits of using an MSP, though, is the depth of experience and knowledge they can offer you. An MSP is comprised of professionals who all have different levels of expertise and useful skill sets. They have diverse qualifications and can collaborate whenever it’s required. A traditional IT team just doesn’t have the same level of knowledge that an MSP has. This means they can help you spot problems in your systems before they even arise. They can offer preventative measures, while an IT team may only fix problems after they happen. 

Another great thing about an MSP is that they are an extremely affordable option for many businesses. Hiring IT onto your staff means you have to pay them, even when they have downtime. In the long run, an MSP can save your business money, and they often offer a range of service options, so you can find something that fits into your budget. And as your businesses grow, you can scale up their services to meet your needs. 

MSP – The Right Choice For Your Business?

No matter what size your business is, when it comes to hiring an IT guy or an MSP, an MSP is a great choice. They offer a range of options at the right price and the reassurance that you will always have tech support on hand if something goes wrong.

An MSP can handle all your tech needs so you can worry about making sure your business keeps running smoothly. Before hiring an MSP, make sure they have the right training and certification for their team members. Read reviews online and talk with their team so that you know they’ll be a good fit.

If you’re looking to hire an MSP with the skills and expertise your business needs to be successful, contact us for more information. 

5 Reasons to Outsource Your IT Support

5 Reasons to Outsource Your IT Support

The decision of whether or not to outsource your IT services can be a weighty one. On the one hand, an in-house IT team allows for close supervision, and often a deeper level of familiarity with internal networks. On the other hand, an outsourced IT provider can offer several advantages that in-house solutions simply can’t touch.

The following information discusses 5 key reasons why outsourced IT support may make a lot of sense for your company.

1. The Right Balance Between Cost and Efficiency

Any IT department worth its salt must quickly respond to and resolve key issues that arise. An in-house IT team that is understaffed and overloaded with incident tickets may struggle to keep up with the constant demands placed upon it. At the other end of the spectrum, an internal IT department may be draining cash flow away from more important assets without truly justifying the expense.

An outsourced solution can help you to find the perfect balance between labor costs and speed of resolution. This is especially true when it comes to small businesses that may not have the resources to maintain a dedicated IT team.

2. Exceptional Scalability

Your business’ IT needs may fluctuate throughout the year. Perhaps you’ll experience rapid growth, which comes with an increased reliance on IT manpower to keep your business operations running smoothly. Then again, at certain times of the year, you may not require a lot of assistance.

In either situation, managed IT services from a 3rd party provider offer a highly scalable solution. Your IT vendor can easily adapt to your current circumstances, and you won’t have to worry about juggling factors like payroll and scheduling for internal employees. Even better, if your company already has a dedicated IT team in-house, you still have the option to supplement your department with some outsourced support for busy times of the year.

3. Maximum Cost-Effectiveness

The ultimate goal for any business is to keep costs low, and profits high. Managed IT services are typically less expensive than retaining dedicated IT staff, but without sacrificing quality.

If your company needs to operate within fairly strict budgetary parameters or doesn’t have the necessary infrastructure in place for an in-house IT department, then outsourcing your IT needs makes a lot of financial sense.

4. Empowerment to Focus on the More Important Things

There are so many critical factors that contribute to running a business: product development, marketing, accounting, etc., etc. There’s no reason why company executives and senior managers should have to spend an inordinate amount of their time clearing up IT issues. Yet, that’s often what happens, especially in small companies.

Outsourced IT support allows you to focus your time and energy on the more important, “big picture” aspects of running a business. Instead of sweating the small stuff, your partnership with a reputable IT service provider will help you to keep the company network up and running without cutting into your precious time.

5. Enhanced Focus on Adaptation

When in-house IT staff members spend the majority of their time putting out fires, there’s not much they can do to help your company adapt to changing times and market-altering technologies. On the other hand, an outsourced IT solution can help you to not only stay in business on a day-to-day basis but stay ahead of the curve when it comes to the latest innovations in your industry.

Clearly, there are several compelling reasons to outsource your IT needs to a reputable 3rd party provider, such as AE Technology Group. If you’d like to learn more about the managed IT services that we offer, reach out to us today.

How to Avoid These 4 IT Mistakes As Your Company Grows

How to Avoid These 4 IT Mistakes As Your Company Grows
Mistakes

Have you noticed that your technology is struggling to keep up as the company expands over time? If so, you’re not alone. Many companies solely focus on increasing their sales without considering whether their technology will be able to  accommodate their growth.

Here are several IT mistakes you should try to avoid as your business starts to grow:

Mistake #1

Your Technology Does Not Align With the Company’s Overall Goals

Your technology should always align with the goals of your business. After all, not every product is going to be a good fit or meet your needs. Once you have outlined the company’s strategic goals, you should only invest in technology that will help you achieve them.

Mistake #2

Your Employees Are Not Supportive

Do your employees know why your company uses certain technology over others? They are less likely to embrace it if they don’t understand its purpose. This can lead to unsupportive employees who can lower the morale in the workplace. You can avoid this mistake early on by explaining to them in detail how your technology ties into the company’s overall mission.   

Mistake #3

You Don’t Explore Your Technology’s Full Capabilities

Technology has made significant strides within the last couple of decades, but many companies are still not taking advantage of all its capabilities. Talk with your managed IT service provider to learn more about how you can fully optimize it. You should also train the employees on how to use your software and equipment.

Mistake #4

Your Technology Isn’t A Priority

Sadly, some small business owners and managers are so focused on driving sales that they forget to prioritize their IT. You can use technology to increase efficiency and productivity. To prevent this from happening, you should work with a dedicated IT service provider to oversee your company’s technology.

Schedule a Consultation Today

For more information on how to avoid costly IT mistakes, please contact us our managed services IT company today. We’d be happy to perform a free audit and give an on-site consultation.