Looking for IT Solutions for Your Business?

looking for it solutions for your business

it solutions for businesses

If you are looking for IT solutions for businesses, whether you are unhappy with your current IT support or you are a new business, AE Technology Group in Long Island and New York is here to help. AE Technology group offers managed IT services as well as traditional IT support.

If you are asking—what is the difference?—let us explain

Managed IT services puts AE Technology Group on your team. Instead of just putting out fires, we do preventative maintenance, make sure you have all the up-to-date software on all of your devices, and have 24/7 monitoring of all your critical systems so we can get on it right away if there is a problem. Hardware or software issues—we have them all covered. The thing our customers love the most about managed IT services is that there are no surprise fees. No matter what troubles you encounter, we aren’t going to tack more fees onto your monthly rate.

Our tradition IT support is more like on-call care. When you have a problem, we can come take care of it for you. You pay for each service as you go. AE Technology Group offers technical and help desk support, software training and support, and hardware installation and configuration.

AE Technology Group’s services don’t stop there however. If your business needs help with backup and recovery, online marketing, VoIP phone systems, hardware as a service, or cloud computing, we can help.

For more information on how AE Technology Group can help your Long Island or New York business, contact us today for more information.

Need Help With Managed Services for Long Island Businesses?

need help with managed services for long island businesses
Need Help With Managed Services for Long Island Businesses?

Maggie Runs Several Cupcakeries in Long Island and New York City

She has a few employees at each of her stores and works hard to create the most delicious and inventive cupcakes for her customers. But when something goes wrong with her technology, Maggie is out of her element.

Maggie has two computers in her store, one at the register and one in her office. The one at the register runs her point-of-sale software and the one in her office she uses for payroll, Quickbooks, and other business needs. She has a similar set-up in her other store and has a server to connect the two systems. It is a big headache for Maggie when she has technology problems because she is so focused on the fast pace of her cupcakeries.

What She Needs is Managed Services for Long Island Businesses

AE Technology Group is a managed IT service provider for small to medium businesses in Long Island. We understand that keeping up with constant technology repair prices is too expensive and a pain. That is why we charge one established monthly rate and take care of all of your IT needs. We also do preventative maintenance to keep your technology from having problems to begin with.

Don’t let bigger companies have an advantage over you. Use managed IT services to save you time and energy to be focused on what you do best. For Maggie, that is her famous cupcake recipes.

For more information on how managed IT services can help your business, contact us today at AE Technology Group.

How to Avoid a Power Outage in Your Business

how to avoid a power outage in your business

how to avoid a power outage

In the business world, there are plenty of reasons why you should have contingency plans. After all, you never know what could happen. For example, what if your network became exposed to hackers due to outdated security? Much more common, though, is the loss of data due to a power outage.

Not only can these data losses be prevented, though, but they can also be avoided altogether. Here’s how to how to avoid a power outage and keep your information safe as well.

Backing up Your Data

First of all, it’s important to remember that not all power outages can be avoided. That’s not to say you shouldn’t do your best to avoid them, but on the other hand, it’s sometimes better to be more concerned with what needs to be done, in case an outage does occur in your business.

With that said, it’s important to back up your data on a regular basis. That way, if something were to happen, you wouldn’t lose any important information, putting your business at risk. However, don’t just keep the data backed up, but storing it on a portable USB flash drive is another effective contingency plan. After all, once said information is on the device, it’s portable and can be uploaded from any computer.

Having a Backup Generator

While backing up data will keep your information safe during a power outage, having an electrical backup generator will prevent any outages altogether. If your business has the money to invest in one, it should definitely be considered.

While it certainly isn’t required, especially if you have a contingency plan for your data loss, having a generator will make things much less of an inconvenience, and you’ll be able to work even if there’s an outage in the area.

For more information, and to get the support you need, contact us at AE Technology Group.

How Managed Services for Small Businesses Can Benefit Your Startup

how managed services for small businesses can benefit your startup
managed services for small businesses

As a startup, you understand the challenges that you must face in order to achieve success. One of those challenges is maintaining enough working capital to stay operational.

Controlling your budget is essential for keeping enough capital on hand to function. IT maintenance and management can eat away at your budget quickly with unexpected expenses, downtime, and more.

The below explains why managed services for small businesses can give your startup the IT help it needs without breaking your budget.

Save On Upfront Costs

Many startups invest a bulk of their working capital on buying high-end servers, software, and other network devices. There is also the expense of hiring full-time IT technicians to manage your network. These costs include salary, benefits, vacation, and more.

By outsourcing your IT network management to a managed services provider, you save on these upfront costs while benefiting from round the clock monitoring and support.

Receive Enterprise-Level Support

Maintaining an IT department is costly and relying on a staff member who is somewhat computer savvy is risky. When you outsource your IT maintenance, you also get access to a team of IT experts with years of experience and knowledge.

They are available to you and your team whenever you need support. Any issues with your network or workstations are quickly resolved remotely by picking up the phone, sending an email, or instant messaging.

Reduce Your IT Costs

With managed services, your monthly IT costs are predictable. There is no need to budget for hardware upgrades, utility costs, or employing IT staff. With fixed monthly costs, you can allocate the money saved toward projects that will expand your business.

Outsourcing IT management is beneficial for businesses of all sizes. However, startups seem to benefit the most. Managed services can provide the professional IT help you need at an affordable fixed monthly price.

Contact us today to schedule a consultation. We can provide you with all the advantages of IT service and support while sparing you the high costs of managing your IT in-house.

Utilizing a Managed Service Provider for IT support is the Right Move for Small Businesses

utilizing a managed service provider for it support is the right move for small businesses

In this high paced technology world, guaranteed, something will go wrong with the technology. The computer is flashing error messages; the software is freezing up; the network is down; you can’t print the report. Work grinds to a halt. The IT department is called, but they are backed up or are one person.

If you’re a small business, you may not have an IT department, so rely on a computer tech person, who is running from client to client, or a teenager, or worse, you try to solve the problem yourself. Grinding teeth, shouting expletives follow. It doesn’t have to be this way. Hiring a managed service provider is a growing trend.

A recent Market and Markets report predicts the managed services market will grow from $142.75 billion in 2013 to $256.05 billion by 2018, at a Compound Annual Growth Rate of 12.4% from 2013 to 2018. In the study, managed service providers included managed data center, managed network, managed information, managed mobility, managed infrastructure, managed communications, and managed security. Another important result was that using managed services reduced costs by 30%-40% and improved productivity and efficiency 50%-60%.

Another study revealed that more highly skilled workers are joining managed service providers so that businesses are receiving competent assistance in a person’s specific area of expertise.

What does this all mean? How can a small business benefit from using a MSP?

  • Have a problem after hours? MSP is there 24/7, 365 days a year.
  • Desktop computers, laptops, networks and servers are all covered.
  • Advice on what are the best hardware and software solutions for your business.
  • Explain and advise how to best utilize cloud services.
  • There are many remote service options that allow the technician to access a computer from a remote location, analyze the problem and solve the issue. This is a great savings in time since there is no waiting for the tech to show up.
  • There is not one person to answer all questions. A business will talk with someone who is skilled and has expertise in the specific problem area.
  • MSPs can monitor servers and networks and solve a problem before it becomes one.
  • Flat monthly fee, nothing more, no surprises.
  • Most important, “Time is Money.” With MSPs taking care of IT issues, that frees businesses to engage in their expertise – their business.

AE Technology Group can provide all these services. Get a handle on your technology. If you want more information on how to improve your data security or if you have any issues with your systems, please contact us, your Long Island computer network support specialists.