Maggie Runs Several Cupcakeries in Long Island and New York City
She has a few employees at each of her stores and works hard to create the most delicious and inventive cupcakes for her customers. But when something goes wrong with her technology, Maggie is out of her element.
Maggie has two computers in her store, one at the register and one in her office. The one at the register runs her point-of-sale software and the one in her office she uses for payroll, Quickbooks, and other business needs. She has a similar set-up in her other store and has a server to connect the two systems. It is a big headache for Maggie when she has technology problems because she is so focused on the fast pace of her cupcakeries.
What She Needs is Managed Services for Long Island Businesses
AE Technology Group is a managed IT service provider for small to medium businesses in Long Island. We understand that keeping up with constant technology repair prices is too expensive and a pain. That is why we charge one established monthly rate and take care of all of your IT needs. We also do preventative maintenance to keep your technology from having problems to begin with.
Don’t let bigger companies have an advantage over you. Use managed IT services to save you time and energy to be focused on what you do best. For Maggie, that is her famous cupcake recipes.
For more information on how managed IT services can help your business, contact us today at AE Technology Group.
As we as individuals and as businesses become more and more dependent on technology, people are more used to being able to access everything they need from the cloud via their phone, tablet, or computer. But when your business has a long history of paper in the office, it can be intimidating to think about going paperless. It seems like too much work to convert your old files and difficult to get used to a new system.
How can document management consultants help you achieve a paperless office? To begin, our consultants can help you determine an existing software for you to convert your files. Some possibilities are SharePoint, Summation, Oracle, Microsoft, SQL and more. Then our consultants help you streamline your processes such as accounts receivable, accounts payable, inventory processing, personnel records, patient records, or any other paper files you have into something you can maintain online.
Document management consultants assist you with scanning and uploading existing files and answer your questions about storage. As IT consultants, we help many businesses through this process, so we are the experts. Any challenges you face going paperless, we have most likely seen them before and know how to help you resolve the problem.
For more information on how document management consulting can help your office go paperless and improve your workflow, contact us today at AE Technology Group. We help businesses all over Long Island with their IT needs, including going paperless.
Achieve more with a fully integrated communication solution
We believe that the heart of productivity is great teamwork, and the heart of great teams is great communication. Productivity today is centered on conversations – sometimes a quick instant message or call, and sometimes a meeting planned in advance including voice, video and content sharing. Office 365 is a world-class productivity service that helps great teams to accomplish great achievements.
At the heart of Office 365 Communications is the Skype for Business service connecting your teams with the experience they love, in the Office applications they use every day. With Skype for Business you can simplify your infrastructure with one platform for calling, conferencing, video, and sharing.
Achieve more with a fully integrated communication solution
Our company offers a fully integrated communications solution based on Office 365, our services, and certified hardware to ensure the best experience for your end-users. We help our customers along all the steps of the productivity improvement journey, starting with deployment planning and roll-out, to making sure your teams are up to speed with the new solution and comfortable enough with the new ways of communication. By leveraging our company’s offering, your teams will be able to communicate like never before using Office 365 and Skype for Business.
Skype across Devices
Connect with your team anywhere using our mobile apps across Windows, iOS and AndroidTM, or bring remote participants into meeting spaces of all sizes with Skype for Business Room Systems.
Complete Meeting Solution
Work like you are all in one room, even when you are not. From collaborative team sessions to large broadcasts or dialing into a conference using your phone, Skype for Business is designed for all your meeting needs.
Modern Voice with Cloud PBX
Make, receive, and transfer business calls in the office, at home, or on the road using phone, PC, and mobile. Increase agility and consolidate management with voice services in Office 365.
Security, Control and Compliance
Get end-to-end security, control and compliance that span from the user to the enterprise. All powered by the on-demand scale and manageability of Office 365.
Skype for Business voice
Our integrated communications offering helps you take advantage of the following services and capabilities of Office 365 and Skype for Business:
Anywhere Access – ability to make and receive business calls in the office, at home, or on the road, using your business number on your smartphone, tablet, PC, or desk phone.
PSTN Conferencing – provides the flexibility to dial in to a meeting from a traditional phone, in addition to the existing ability to join a meeting with a single click on your PC or mobile device.
Skype Meeting Broadcast – makes it easier than ever to produce large virtual meetings for up to 10,000 meeting attendees, who can join from virtually any browser or device (see it in action). Now Skype for Business truly is a single platform for every type of meeting.
Cloud PBX – enables companies to eliminate separate PBX systems and transition to the cloud with Office 365 as the center of communications management.
PSTN Calling – ability to subscribe to Microsoft managed calling plans and phone numbers.
Skype Connectivity – Connect, communicate, and collaborate with colleagues, consumers, other businesses, and friends and family – anyone who uses Skype – with both voice and HD video.
Human nature tends to want to avoid unpleasant thoughts concerning potentially catastrophic events, which unfortunately leads to poor planning in certain times of need. A good example of this for a residential home owner is when the power goes out due to a sever storm.
Whenever this happens, most people are left literally in the dark wondering if the power will be out so long that they will be forced to throw out an entire refrigerator worth of food. Meanwhile, the kids are driving everybody more than just a little crazy because there’s no television and of course, none of their many devices are charged.
While all this is going on, your mind is left wondering why you never put that money into the whole house generator you have wanted to put in for years now because of times like this.
A Relatively Small Investment of Your Time and Resources Could Have Saved All This Grief
The business owner’s analogy to the whole house generator is a business continuity plan (BCP). Most business owners are hesitant to dedicate their time and energy for a plan they may never need or just don’t even want to think about. The problem is that even though you think you may never need it, the odds are seriously against this. The following are three not so absurd scenarios that illustrate why you need a carefully constructed, easily executed BCP in place immediately.
IT Security – Perhaps nothing can bring an organization to its knees quite like a simple little email with ill intent. Viruses, data breaches, and various other forms of malware can interrupt business operations like nothing else. You can have the most skilled IT people in the world on staff and it won’t make a bit of difference if just one unwitting employee opens an email that contains a damaging attachment.
Fire! – What happens if fire ravages throughout your business? If the fire is particularly uncontrollable, you may not only have servers and key pieces of equipment that are rendered inoperable and need replacement, but your entire staff may also not be able to return to work until the area is deemed habitable. Include emergency operation plans in your BCP to know just what to do if a fire threatens your viability as a thriving business.
Non-Peaceful Demonstrations – Occasionally throughout history certain events take place that lead to revolution. Although these events may seem rare or unlikely during peaceful times, one needs to look no further than the recent events in Baltimore and Missouri that shut down various businesses for several days due to public safety reasons. Maintain awareness of the possibilities for these issues and ensure your employees know exactly what to do in the event of civil unrest. Be prepared to invoke your BCP in this situation before it is too late.
AE Technology Group is your IT company in New York and Long Island for managed services.
Please contact us today for more information about any of our services including disaster recovery, support, cloud computing, and much more.
If your business has its finger on the pulse of software productivity, you might have heard by now that Microsoft has made a few changes in their top-tier enterprise plan.
The new Office 365 E5 plan takes the place of the old E4 plan, with many of the same features, as well as several that are new. For anyone looking to find a package that crams as much productivity software and services as possible into a single package, Microsoft has certainly hit the nail on the head.
The E5 plan includes a gamut of new features that make it more worthwhile, however, and should not be dismissed right away. Note that these features come at an extra price for anyone on the lower plans.
Advanced Threat Protection for secure attachments and URLs
Cloud PBX (Private Branch Exchange) through Skype for Business
PSTN Conferencing and Calling
Fully integrated Delve Analytics
Power BI Pro
The most powerful features of the E5 plan are the last two listed. Delve is a software that helps monitor the health and collaboration among groups of coworkers, clearly and beautifully displayed analysis of communications. Power BI Pro is a new tool to analyze your company’s data quickly and easily. Microsoft touts the possibilities,
“In less than five minutes you can start creating personalized dashboards and reports on your data using natural language and drag-and-drop gestures to find answers to your most important questions.”
If you have any questions or just want a bit more clarity on what this plan is all about, please contact us.
