Businesses rely on technology to keep their operations running smoothly, but who do you turn to when something goes wrong with your computers or phone system?
Keeping your tech operational is key to helping your business stay on track, and it’s likely you’ve considered a traditional IT team to handle your computer problems. However, sometimes a managed service provider (MSP) can have a lot of benefits over traditional IT. Read on to learn more about how an MSP compares to IT, and which may be right for your business.
MSP And IT: What’s The Difference?
Businesses who use traditional IT rely on a person or department within the business to handle any tech problems. Some of their main functions include installing new hardware or software, configuring networks, troubleshooting problems, solving connectivity issues, making sure computer networks are secure, and many other things that happen behind the scenes of your business. IT people are paid members of the staff. One of the main drawbacks of an IT person or team is that their knowledge and time can be limited.
On the other hand, an MSP puts an entire team of knowledgeable experts at your fingertips. They are always there, whenever you need their services. Unlike an IT team that works on-site at your business, an MSP works remotely. While many businesses may see this as a drawback, an MSP is usually only a quick phone call away.
Benefits Of An MSP
There are plenty of benefits of hiring an MSP to handle your information technology systems. For example, they’re always there when you need them. Unlike a traditional IT team, they don’t call out sick or take vacations, which means that no matter when something goes wrong, you’ll be able to get it fixed quickly. And tech problems don’t always happen during normal working hours. An MSP is often on call 24/7.
One of the biggest benefits of using an MSP, though, is the depth of experience and knowledge they can offer you. An MSP is comprised of professionals who all have different levels of expertise and useful skill sets. They have diverse qualifications and can collaborate whenever it’s required. A traditional IT team just doesn’t have the same level of knowledge that an MSP has. This means they can help you spot problems in your systems before they even arise. They can offer preventative measures, while an IT team may only fix problems after they happen.
Another great thing about an MSP is that they are an extremely affordable option for many businesses. Hiring IT onto your staff means you have to pay them, even when they have downtime. In the long run, an MSP can save your business money, and they often offer a range of service options, so you can find something that fits into your budget. And as your businesses grow, you can scale up their services to meet your needs.
MSP – The Right Choice For Your Business?
No matter what size your business is, an MSP is a great choice. They offer a range of options at the right price and the reassurance that you will always have tech support on hand if something goes wrong. An MSP can handle all your tech needs so you can worry about making sure your business keeps running smoothly. Before hiring an MSP, make sure they have the right training and certification for their team members. Read reviews online and talk with their team so that you know they’ll be a good fit.
If you’re looking to hire an MSP with the skills and expertise your business needs to be successful, contact us for more information.