3 Tips for Troubleshooting Computer Problems for Businesses

3 tips for troubleshooting computer problems for businesses

troubleshooting computer problems

Computer problems can be a difficult thing to deal with in any business environment. If you are having network issues, computer hardware failures or software compatibility problems, it can be a real challenge to self diagnose and find the cause of the issue. Troubleshooting computer problems is our strong suit but it’s always important for our clients to address the issue first to determine if there really is a problem.

#1 – Run CCleaner on the PC in Question

CCleaner is a free application for Windows computers that specializes in clearing away excess files on your PC. You can use CCleaner to delete temporary internet files, cookies, undeleted recycle bin items and more. Additionally, CCleaner also clears your registry. Be sure to use the backup option provided before attempting to clear, sometimes clearing the registry can create errors and doing this backup would be essential to restoring. CCleaner also provides the user with access to uninstalling applications, changing which applications run on startup, analyzing the condition of your hard drive and more.

#2 – View Speccy on the PC in Question

Speccy is another free application developed by the same company. Speccy allows you to see details about your computer such as the CPU, RAM, motherboard, graphics card, hard drive, optical drive, audio and operating system. It not only lists the parts and their specifications, it also provides temperature data for these individual components. If your CPU was overheating, it would be listed here for you to find while operating the computer. Parts that are overheating can cause issues with the computer and make it much less efficient.

#3 – Run Anti-Virus, Anti-Malware and Defragment Software

If your computer has been infected with a virus, has malware or has become bogged down from use, running these tools can fix the problem. Anti-virus and anti-malware software is essential to clearing your computer of corrupted files and applications that are intending to cause harm. Defragement software works to clean up your hard disk drive and realign files on the disk in a simplified formation. Defragmenting is important for computers with older hard drives.

These three things can help you troubleshoot computer problems by ruling out what isn’t. If it is not a registry or file error which should would be cleared with CCleaner, a hardware issue which should by found by Speccy, or a virus, malware bug or hard drive fragmentation issue, then you may want to contact us and speak with a professional computer troubleshooting expert.

Optimize Your Business by Speeding Up Your Windows 10 Startup

optimize your business by speeding up your windows 10 startup

speed up startup

One common complaint from Windows users who’ve upgraded to Windows 10 is a suddenly slow startup speed. Since upgrading, have you gotten in the habit of arriving at the office, turning on your computer, and then shuffling off to brew some coffee while waiting for it to start up?

Even if it isn’t that bad, chances are that you can speed up your startup with these tips.

1. Run a virus scan

Windows comes loaded with its own virus protection package, Windows Defender. You can either use that or whatever third-party anti-virus program you prefer. Just open the program and follow its instructions to run a full-system scan. Once you’re certain that you’re virus and malware-free, move on to the next step.

2. Check your startup applications

The more applications and processes your computer has to boot, the longer your startup time will be. To make changes here, open your Windows task manager by hitting Ctrl + Alt + Esc on your keyboard.  Sort the items by their ‘startup impact rating’, so that the high ones are listed first. Determine which high impact processes are crucial upon startup, and simply disable anything that isn’t. Remember,  you aren’t uninstalling these programs, so don’t worry. You can always return to the task manager to undo any changes you’ve made.

3. Turn on Fast Startup

From the Start Menu, click on Power Options. On the left panel, click Choose What The Power Button Does, and then select Change Settings That Are Currently Unavailable. From there, check the box for Turn On Fast Startup, save your changes, and voila!

4. Delayed start options

Did you know that you can alter your startup so that some applications boot immediately, and others do soon after? This will get your PC up and running more quickly without forgoing any necessary startup applications.

To do this, reboot your computer, and then as soon as the desktop appears, hit the Windows Key + R. This opens your Run Box. Type in services.msc and hit enter. Observe the list of services that appear. If any of them seem to take longer to launch than the others, right-click and open it. From there, change the settings from default to delayed start, save the changes, and reboot.

For more tips to keep your business computer running smoothly,  contact us today.

Computer Tip of the Day: Step Away from Angry Emails

computer tip of the day step away from angry emails

computer tip of the day

Email makes it easy to respond to someone else without actually confronting them face-to-face. This can prove a problem when you’re trying to respond to something negative. You don’t see the other person, so you’re more likely to say something negative, insulting or unprofessional because all you’re doing is typing words to get emotions off your chest. You sometimes forget in the heat of the moment that someone else will be reading your words and if he or she is offended, your business may lose an important client, a responsive vendor, or a valued colleague.

If you feel the anger or other strong emotion welling up inside you when you read a negative email, the advice in this computer tip of the day should help you formulate a good response.

  • Do something else. Spend at least half an hour doing something else, preferably away from your desk. Perhaps you need to file that stack of documents that’s been building up, inventory some supplies, or take a walk outside the office. Any activity can break the stewing of emotions that leads to overly dramatic responses.
  • Put yourself in the other person’s shoes. Is the other person behaving normally? In that case, you can respond normally as well. Is the other person uncharacteristically negative? Then put yourself in his or her shoes to uncover the actual reason behind the negative email.
  • Get a second opinion. Go ahead and type your responding email but do not fill in the To field, so you don’t accidentally send it. Then have a trusted co-worker look at the text. A dispassionate set of eyes can tell you if your words are unprofessional and emotional and offer ways to clean it up. If you’re a one-person shop, set the response aside and look at it again the next day. Most people allow at least a day for any responses to come back.

Any unprofessional email that you send can come back to haunt you and your business when it becomes part of the Internet. So it’s worthwhile to judge anything thoroughly you send out, especially email.

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Typing Tricks for Your Keyboard

typing tricks for your keyboard

typing tricks

In this technological age, all types of work are having to be typed as opposed to hand written. While this contribute to taking up less desk space, more information needs to be put into the computer. You may already know how to type, but these quick typing tricks will ensure that you are efficient in completing you work.

The concept of touch typing follows the idea that every finger has its own area on the keyboard. People with the highest typing speeds don’t even have to look at the keyboard because with practice, they are able to memorize the keyboard through muscle memory.

You too can learn the location of the keys through muscle memory with a little practice.

Posture

It’s very easy to sit at a desk for a couple of hours and gradually acquire a slump. Posture contributes to effective touch typing as much as your fingers do. Keeping your face too close to the screen and crouching around the keyboard can put strain on your body that is contributing to less-than-perfect posture. Keep your back straight and head slightly forward (at least 45-75 cm away from the screen). Making sure that your elbows, arm, and wrists aren’t strained by resting them on the tabletop from time to time will improve your posture as well.

Position: HOME ROW

Curve your fingers and put your right hand on the ASDF keys, while the left will fall on the JKL; keys in the middle row of the keyboard. This position is known as “Home row” because you will start from these keys and end there as well. Notice how the F and J keys have a raised line on them for you to feel for, instead of actually having to look for them; they are on the same line as “Home row”.

Keyboard Scheme

Remember that you will always begin on the keys of “Home row” and you should always return there. Envisioning the keyboard of letters, numbers, and symbols will help to guide your fingers to where they are. After a little practice, you will see that you won’t have to look for every key that you type. Establishing and maintaining a rhythm while typing will keep the flow going, allowing you type at long intervals without stopping. This is much more effecting than typing a couple words – looking at your reference – typing some more, and repeating this process. The SHIFT key is always pressed by the pinky finger opposite to the one hitting the other key. While this may be hard to configure at first, catching yourself in the act and actively practicing this will have it becoming a habit in no time. The space bar is the key that will most likely hit the most. Using your thumb of the hand this is most convenient to you is optimal, since the slant of your hands will have the thumb nearest anyway.

Finger Motion

This may sound odd at first, but don’t look at the keys when you type. Sliding your fingers around until they find the “home row” markings will help you to find your position. Keep from moving your arms everywhere. Limit movement to what you need to press and keep your fingers close. This not only improves typing speeds but takes stress off the hands and wrists.

Typing Speed

This is probably the number one thing people look to improve in terms of computer work. So much so, that certain jobs require that you take a test or include your wpm (words per minute) on your resume. When you are just starting out, don’t rush because you want to type faster. With practice, your fingers will begin to learn the keys and you will speed up out of habit. If you continue to forcefully speed up your typing, mistakes will be made causing you to go back and fix them; this will only make you slower in the long run. Reading ahead allows you to continue typing without having to stop for every word or two.

Learning how to touch type will improve all aspects of your typing, from accurately hitting the keyboard to increasing your typing speed. While it will take practice and determination, in turn you will become more efficient in any and all typing work that you do.

For more information on typing speed and other related topics, contact us today.

Keyboard Shortcuts: Cut, Copy, and Paste

keyboard shortcuts cut copy and paste

Whether you’re pumping out a 10,000 word report or just a computer beginner, keyboard shortcuts can make all the difference when you are trying to do something quickly. Here’s a quick guide to keyboard shortcuts for cut, copy, and paste functions on Windows and Mac:

Windows

Cut – Control (Ctrl) + X

The cut command can be used to remove text, images, or files from the screen or folder you are looking at. You cannot cut text from webpages or other screens that you are not able to edit. Insead, try copying text or images from the web to obtain a duplicate.

Copy – Control (Ctrl) + C

The copy command can be used to duplicate text, images, or files from the screen or file you are looking at. You can copy text from just about anywhere including documents and webpages. This is because you are not altering the file, document, or webpage you are looking at.

Paste – Control (Ctrl) + V

The paste command is used for placing the information you either cut or copied to your clipboard. An example of this would be pasting a text selection you copied from the web, or pasting a file you duplicated into a folder.

Mac

The Mac equivalents to the Windows keyboard shortcuts perform the same function, they just require a different combination of key presses.

Cut – Command + X

The cut command can be used to remove text, images, or files from the screen or folder you are looking at. You cannot cut text from webpages or other screens that you are not able to edit. Insead, try copying text or images from the web to obtain a duplicate.

Copy – Command + C

The copy command can be used to duplicate text, images, or files from the screen or file you are looking at. You can copy text from just about anywhere including documents and webpages. This is because you are not altering the file, document, or webpage you are looking at.

Paste – Command + V

The paste command is used for placing the information you either cut or copied to your clipboard. An example of this would be pasting a text selection you copied from the web, or pasting a file you duplicated into a folder.

For more help and information about your computer, contact us today. Check out our blog for more tips and tricks.